phs Group Reviews | Glassdoor

phs Group Reviews

Updated November 10, 2018
84 reviews

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3.7
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phs Group CEO David Taylor-Smith
David Taylor-Smith
22 Ratings

84 Employee Reviews

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Pros
  • "well established company, great people, great products, free lunch, dress down Fridays" (in 7 reviews)

  • "Great people, good leadership who care about making a positive change for our Customers" (in 5 reviews)

Cons
  • "Terrible Service - Terrible Customer Service and Terrible Managers" (in 4 reviews)

  • "head office a little cramped & short on parking" (in 3 reviews)

More Pros and Cons

  1. "Marketing and Admin Intern"

    StarStarStarStarStar
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at phs Group full-time

    Pros

    If you want to see hard work, loyalty and perseverance, look no further than the employees of PHS Group. I am from Caerphilly, South Wales, where the head office is based, and did work experience there when I was 16, again when I was 18 and then a further two more times as an administration and marketing intern at ages 19 and 20. They were flexible, supportive and encouraged me to explore a diverse range of activities within the company. I was first introduced to PHS through my mum, who is their longest serving employee having worked there an incredible 43 years. She is emblematic of the loyal and hardworking culture at PHS, as well as the dedication to the progeny of the company. I’ve grown up knowing many of the head office employees, who are all lovely individuals and care genuinely about the company’s prosperity. I have been lucky to have such role models in my working life. After working at PHS that first summer, the experience and expertise I gained there made me a better administrator, organiser and increased my confidence when liaising with staff and clients alike. In addition, I have always been paid fairly for my work and that income assisted me in financing my expenses during university. In 2014 I left Wales to pursue my undergraduate degree at an Ivy League University in America, where I secured two campus jobs using my experience at PHS to bolster my application. Even now as I look for post-graduate employment, I am frequently asked in interviews about PHS and the skills I gained in data analysis, marketing and general administration.

    Cons

    None, I had a very positive experience.

    Advice to Management

    I am confident that PHS continues to invest in young people like myself and provide us with the invaluable experience that jumpstarts our careers.

    phs Group Response

    Jun 18, 2018 – Mark - phs team

    Hello, thank you so much for taking the time to leave us a review. We're glad to hear that you had such a great experience in phs which sounds like has helped in your working life. It's so good to... More


  2. Helpful (1)

    "paralegal"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    paid overtime was a benefit

    Cons

    management was horrible and poorly operated

  3. "Nutritionist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nutri
    Former Employee - Nutri
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at phs Group (More than a year)

    Pros

    Good people, easy working environment, good commute

    Cons

    Micromanagement, disorganized at times, nonequal treatment

    Advice to Management

    Not a bad place to start but if you want to hold talent, offer ways to move up in the organization


  4. "lvn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LVN in Santa Barbara, CA
    Former Employee - LVN in Santa Barbara, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great learning tool lots of walking

    Cons

    Hmmm ill keep my mouth shut


  5. "Workhorse"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Awesome people to work at my location

    Cons

    Crazy hours and sometimes no appreciation


  6. "UW review"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The company has a great culture.

    Cons

    Pay is low for volume of work and pay


  7. Helpful (1)

    "HR Generalist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Human Resources Generalist in Fairfield, CA
    Former Employee - Human Resources Generalist in Fairfield, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at phs Group full-time (More than 10 years)

    Pros

    Hard-working employees, strong will, willing to learn and grow

    Cons

    Poor communications, need additional training on proper communications and how to treat employees fairly

    Advice to Management

    Provide teams with much needed Training to be successful and to seek strong successors

  8. "Great Company But Needs Improvements"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Caerphilly, Wales (UK)
    Current Employee - Sales in Caerphilly, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at phs Group full-time (Less than a year)

    Pros

    Free Canteen On Site
    Great People
    Great Management

    Cons

    Poor Salary
    No progression opportunities
    Customer service is poor

    phs Group Response

    Nov 12, 2018 – Mark - phs team

    Hi, thank you for your review. We appreciate your feedback and are disappointed to hear the Cons you have raised. We'll make sure your review is passed over to the management team in your area, we... More


  9. "HR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at phs Group full-time

    Pros

    More investment into the HR team so they can truly add value

    Cons

    Great development opportunities and chances to learn
    Amazing manager at the time that encouraged growth, learning and development

    phs Group Response

    Oct 26, 2018 – Mark - phs team

    Hello! Thank you for leaving us a review, we appreciate your comments and will make sure we pass your feedback onto management in the business area. Great to hear your manager encouraged you and had... More


  10. "An insider's view of Finance at PHS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Accountant in Caerphilly, Wales (UK)
    Former Employee - Project Accountant in Caerphilly, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at phs Group full-time (Less than a year)

    Pros

    Supportive manager
    Really friendly staff - especially at PHS Teacrate
    Great on the job training
    Work hours are fairly low, which helps with work life balance
    Free lunch in the Caerphilly canteen
    Car allowance / company car

    Cons

    Compensation and benefits are on the low side but improving
    Role involved travelling (4 days in every 4 week period)
    Occasional Sunday work in my specific role (2 hours)

    Advice to Management

    The role I did was a really great training role and my manager was really supportive and should be commended.
    Pensions and other benefits such as maternity/paternity/sick are at the bare minimum by law. I know it would be expensive, but It might help display that you care about your employees by increasing some of these above the statutory minimum.
    Encourage flexible working / working from home to help with employee satisfaction

    phs Group Response

    Oct 23, 2018 – Mark - phs team

    Hi, thank you for taking the time to leave us a review, we appreciate all feedback. It's great to hear that you had a supportive manager, we'll make sure to pass your review over to our senior... More


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