I applied online. I interviewed at the LEGO Group (Dartford, England) in Dec 2019
Interview
While waiting to begin the interview, you are asked to pick up a product of your choice from the shelves. You are then asked during the interview why you picked that item and what you like about it.
Fairly simple and straightforward, typical customer service/personality questions. Interview process was not too long, applied online and received an email shortly after - a few phone calls and then one in person interview
I applied online. The process took 2 weeks. I interviewed at the LEGO Group in Jun 2024
Interview
The interview lasted just under 30 minutes and it was with the store manager and a supervisor.
Thankfully, the manager was very friendly and accommodating and the employees at the store I applied to were also very nice. The manager seemed immersed in my answers and there was an opportunity to ask questions after.
You have to fill in an availability sheet at the end regarding times and days of the week.
They contact you 1-2 weeks after the interview to give you feedback and if you got the job or not.