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Samaritans Purse is seeking an Audiovisual Support Engineer to join our team in Boone, NC. You can be a part of a highly professional Information Technology team. As an Audiovisual Support Engineer, you will design, install, and optimize advanced AV systems for conference rooms, situation rooms, and executive spaces, ensuring seamless and user-friendly performance. You will integrate video walls, interactive displays, Crestron and Q-SYS control systems, high-quality audio solutions, and video collaboration platforms to support clear communication and immersive experiences. Working closely with IT teams and end users, you will deliver reliable, scalable systems that support both daily collaboration and mission-critical operations. Come and use your gifts daily to advance the Gospel!

A day in the life of an Audiovisual Support Engineer:

At Samaritans Purse, the Gospel really is the center of all we do! We start each day with a time of devotions and spend time praying for each other, our staff, and volunteers who serve around the globe.

In the role of Audiovisual Support Engineer, you will have the opportunity to:

• Maintain your personal relationship with Jesus Christ and be an effective witness for Him.
• Engineer tailored solutions by selecting and specifying components and vendors for displays, video walls, microphones, speakers, control systems (e.g., Crestron, Q-SYS), and unified communications platforms (Zoom Rooms, Microsoft Teams) to meet organizational needs.
• Integrate A/V hardware and software into cohesive functional systems while ensuring compatibility and interoperability for each specific room or workspace.
• Configure A/V components such as racks, cabling, programming of controls, and system calibration for optimal performance in each room or workspace.
• Diagnose and fix problems in AV systems (audio quality, video switching, connectivity, echo, etc.) through root-cause analysis, testing, and on-site or remote support.
• Work closely with other IT teams, facilities, contractors, and project managers to align A/V designs towards ministry operational success and goals.
• Train staff on system operation, create as-built drawings and user guides, and offer post-installation maintenance or upgrades to ensure long-term reliability and user adoption.
• Potential after-hours support is needed alongside the IT Service Desk to ensure the department's Service Level Agreement and Internal Operating Procedures.
• All other duties as assigned.

Learn more about serving with Samaritans Purse.

Qualifications & Experience:

• Bachelor's Degree in Information Technology, Production Engineering, or related field and four (4) to seven (7) years of experience, or an Associate's Degree and six (6) to ten (10) years of related work experience, training, and/or certifications. An equivalent combination of education and experience will be considered.
• Strong knowledge of enterprise AV systems including Crestron, Q-SYS, and Extron. Experience supporting Joint Operations and Situation Room environments. Experience deploying conferencing solutions such as Zoom Rooms and Microsoft Teams Rooms.
• Knowledge of professional audio systems, AV-over-IP technologies such as Dante and NDI, and basic networking concepts.
• Ability to install, configure, and troubleshoot AV hardware and collaboration technologies, including cameras, displays, LED walls, switchers, signal distribution systems, and interactive devices.

Job Location: Boone, NC

Type: Full-Time

Language Requirement: Fluency in English (required)

Benefits:

• On-site Medical Clinic (staff and dependents)
• Medical, prescription, dental & vision insurance
• Flexible Spending Account (FSA)
• Long-term and Short-term disability insurance
• Paid Family Medical Leave
• Term Life Insurance
• 401(k) retirement savings plan
• 10 paid holidays
• 12 vacation/personal days
• 10 sick days

Samaritan's Purse Mission Statement:

Samaritan's Purse is a nondenominational evangelical Christian organization providing spiritual and physical aid to hurting people around the world. Since 1970, Samaritan's Purse has helped meet needs of people who are victims of war, poverty, natural disasters, disease, and famine with the purpose of sharing God's love through His Son, Jesus Christ. The organization serves the Church worldwide to promote the Gospel of the Lord Jesus Christ.

Samaritan's Purse Statement of Faith:

• We believe the Bible to be the inspired, the only infallible, authoritative Word of God. 1 Thessalonians 2:13; 2 Timothy 3:15-17.
• We believe that there is one God, eternally existent in three persons: Father, Son, and Holy Spirit. Matthew 28:19; John 10:30; Ephesians 4:4-6.
• We believe in the deity of the Lord Jesus Christ, in His virgin birth, in His sinless life, in His miracles, in His vicarious and atoning death through His shed blood on the cross, in His bodily resurrection, in His ascension to the right hand of the Father, and in His personal return in power and glory. Matthew 1:23; John 1:1-4 and 1:29; Acts 1:11 and 2:22-24; Romans 8:34; 1 Corinthians 15:3-4; 2 Corinthians 5:21; Philippians 2:5-11; Hebrews 1:1-4 and 4:15.
• We believe that all men everywhere are lost and face the judgment of God, that Jesus Christ is the only way of salvation, and that for the salvation of lost and sinful man, repentance of sin and faith in Jesus Christ results in regeneration by the Holy Spirit. Luke 24:46-47; John 14:6; Acts 4:12; Romans 3:23; 2 Corinthians 5:10-11; Ephesians 1:7 and 2:8-9; Titus 3:4-7.
• We believe in the present ministry of the Holy Spirit, whose indwelling enables the Christian to live a godly life. John 3:5-8; Acts 1:8 and 4:31; Romans 8:9; 1 Corinthians 2:14; Galatians 5:16,17,18; Ephesians 6:12; Colossians 2:6-10.
• We believe in the resurrection of both the saved and the lost; the saved unto the resurrection of eternal life and the lost unto the resurrection of damnation and eternal punishment. 1 Corinthians 15:51-57; Revelation 20:11-15.
• We believe in the spiritual unity of believers in the Lord Jesus Christ and that all true believers are members of His body, the church. 1 Corinthians 12:12, 27; Ephesians 1:22-23.
• We believe that the ministry of evangelism and discipleship a responsibility of all followers of Jesus Christ. Matthew 28:18-20; Acts 1:8; Romans 10:9-15; 1 Peter 3:15.
• We believe Gods plan for human sexuality is to be expressed only within the context of marriage, that God created man and woman as unique biological persons made to complete each other. God instituted monogamous marriage between male and female as the foundation of the family and the basic structure of human society. For this reason, we believe that marriage is exclusively the union of one genetic male and one genetic female. Genesis 2:24; Matthew 19:5-6; Mark 10:6-9; Romans 1:26-27; 1 Corinthians 6:9.
• We believe that we must dedicate ourselves to prayer, to the service of our Lord, to His authority over our lives, and to the ministry of evangelism. Matthew 9:35-38; 22:37-39, 28:18-20; Acts 1:8; Romans 10:9-15 and 12:20-21; Galatians 6:10; Colossians 2:6-10; 1 Peter 3:15.
• We believe that human life is sacred from conception to its natural end; and that we must have concern for the physical and spiritual needs of our fellowmen. Psalm 139:13; Isaiah 49:1; Jeremiah 1:5; Matthew 22:37-39; Romans 12:20-21; Galatians 6:10.
• We believe that God wonderfully and immutably creates each person biological male or female. These two distinct but complementary sexes together reflect the image and likeness of God. Rejection of ones biological sex is a rejection of Gods merciful design and creative order. Genesis 1:26-27;1 Corinthians 6:9; Deuteronomy 22:5