As a Senior Software Engineer on the NinjaOne team, you will join a dedicated team building NinjaOne Ticketing, our IT service desk and helpdesk ticketing product within the IT Operations suite. You'll design and implement scalable new solutions and product improvements that help IT teams and MSPs streamline ticket management, automate workflows, and deliver faster issue resolution for their end users. A key part of what makes NinjaOne Ticketing unique is its deep integration with our endpoint management and RMM capabilities, letting technicians take one-click remediation actions (like remote sessions, script execution, or device reboots) directly from a ticket, without ever switching platforms. You'll help build and evolve that seamless, single-pane experience.

We are engineers, technology leaders and experts. We create and deliver mission critical services to enable NinjaOne’s customers to administer, protect and maintain millions of endpoints and servers. You will have the opportunity to design and develop high-availability mission critical software systems that support our worldwide operations.

Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, MA, ME, NC, NJ, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option.

We hire the best software engineers with experience in our stack: NinjaOne is built on Java, Kotlin, C++, and Postgres, supporting millions of user endpoints and running as a scalable cloud service in AWS. Knowing large-scale datastore bottlenecks, asynchronous application design and client-server architecture will help you standout.

Java and Kotlin Software Development– use your expertise to contribute to the development of large-scale software applications. Make quality an invariant part of your work and help your fellow engineers continue to meet our quality-first standards.

Committing Code and Shipping Products – you will be one of our most trusted engineers committing code. Responsible for implementing design patterns and working on enterprise level software challenges, in a startup environment. Impact product more hands on than at other companies, building software of scale that runs on millions and millions of endpoints.

Other duties as needed.

About You

NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 40,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management.

We are a collaborative, kind, and curious community.

We honor your flexibility needs with full-time work that is hybrid remote.

We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.

We help you prepare for your financial future with our 401(k) plan.

We prioritize your work-life balance with our unlimited PTO.

We reward your work with opportunity for growth and advancement.

This position is NOT eligible for Visa sponsorship.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, New Jersey or Washington the base salary hiring range for this position is $140,000 to $200,000 per year.

For roles based in New York, the base salary hiring range for this position is $140,000 to $200,000 per year.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.