Mission Rapport provide a personal, intuitive service, with a real focus on anticipating guests’ needs.
Description Rapport is a specialist Guest Services company which was founded in London in 2012 and now has operations in the US, Ireland, and Hong Kong.
We are trusted every single day by a very special group of high profile clients, lots of them being leaders in their own markets. They choose extremely carefully and they choose Rapport because we provide a remarkable guest service delivered by brilliant, engaged ambassadors on their behalf.
We focus on our people, putting them at the heart of everything we do. They represent both Rapport and our clients. We develop and reward our ambassadors through a range of initiatives from our awards programme, extensive range of training courses available to all front-line employees through to our service excellence programme.
Rapport (London) has an employee rating of 3.6 out of 5 stars, based on 237 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rapport (London) employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).
Overall, 73% of employees would recommend working at Rapport (London) to a friend. This is based on 238 anonymously submitted reviews on Glassdoor.
55% of job seekers rate their interview experience at Rapport (London) as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Rapport (London).