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Redwood City, CA
201 to 500 employees
Company - Private
Computer Hardware & Software
$50 to $100 million (USD) per year
Ninety percent of buyers say online reviews influence their purchasing decisions. A difference of one “star” in a rating leads to a 9 percent difference in revenue. Yet companies struggle to ensure that their reviews and ratings reflect actual customer ... Read more

Company Updates

  • Announces the First Integrated Directory Management Solution for Enterprise

    REDWOOD CITY, Calif. - February 28, 2018 -, the first and only complete Online Reputation Management (ORM) platform, today accelerated its category momentum with the acquisition of SIM Partners, whose proven Directory Management technology deepens and augments's own capabilities.

  • Introduces Unified Customer Experience Solution

    REDWOOD CITY, Calif. - November 30, 2017 -, the leading Online Reputation Management (ORM) platform, today launched Surveys: the industry's first comprehensive customer experience solution that captures customer insights from web and SMS surveys, online reviews, and social media channels, all on a single platform.

See AllSee All – Why Work For Us?

The Leading Online Reputation Management Platform Since 2006 helps large organizations with hundreds or thousands of consumer-facing locations ensure that their star ratings and reviews reflect the truth about the service they provide.

Based in California’s Silicon Valley with offices in Arizona, Europe, and Asia, we’re funded by the same venture capital firms that backed Skype, Intuit, and Symantec.

We’ve assembled a team of top-tier engineers, pragmatic data scientists, and an award-winning support organization to ensure client success. Our patented technology gives you the power to drive up ratings and reviews, make operational improvements, and accelerate recurring visits and revenue.

Why We’re Market Leaders 

Comprehensive Platform
Our technology constantly collates reviews, survey results, and social media posts — removing the administrative burden of manually distributing surveys, emails, and review requests and responses.

Best-in Class Integrations is directly integrated with Google, Facebook, and dozens of specialty review sites to provide a one-stop-shop for managing your online reputation seamlessly — saving your company precious time and resources.

Actionable Insights
We're unparalleled in our ability to deliver insightful and highly prescriptive guidance through our reporting and analytics. Through thematic analysis, you’ll be able to make operational improvements that will help to drive efficiency and revenue.

Patented Reputation Score
No other online reputation management platform aggregates all of the factors that make up your online reputation and delivers a score that accurately represents your performance across review sites.

We're a high-growth company looking for smart, energetic, ambitious talent -- people who are passionate about generating great results together.

Join a team that redefines what's possible in the technology space every day. What's more, every new hire helps to shape our future.

Self-starting, resourceful individuals excel in our quick-paced, high-energy culture.

Solid & Stable
We founded the Online Reputation Management (ORM) space 10 years ago, and we’re not going anywhere.

Work-Life Balance
We don’t believe in the appearance of outcomes. Our team has high expectations for output, but we don’t watch the clock.
Some also say we know how to have fun...check out our pictures!

Tempe Office Thanksgiving Lunch
San Francisco Giants game for the Redwood City Office


Redwood City, California (Headquarters)

1001 Marshall St, 2nd Floor
Redwood City, CA 94063

Tempe, Arizona

1840 E Guadalupe Rd
Tempe, AZ 85282

Liverpool, England, United Kingdom

Liverpool Innovation Park
Edge Lane
L7 9NJ

Hyderabad, India

1-72/3/19 to 49/VC/5d
5th Floor, Vaishnavi's Cynosure, Plot no:19,
Survey no:18, Telecom Nagar Extension, Gachibowli
Hyderabad 500032 INDIA

Coming soon... Reviews

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Michael Fertik
4 Ratings
  • "Great Company, Supportive Leadership"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at full-time (More than a year)


    The team at is exceptional, smart and supportive. The leaders recognize top talent. Your growth in the company is in your hands. It's exciting to be with a company who is growing at the rate we are.


    We run fast, which I love, but may not be for everyone.

See All 163 Reviews Photos photo of: 2018 Kickball Team Champions! photo of: St. Patty's Day-Trivia Winners photo of: 2018_St. Patty's Day Shenanigans photo of: Employee Appreciation sweet photo of: CMO and CEO serving drinks to thank employees on Employee Appreciation Day! photo of: Delicious crepes from Crepe-Madame at the office!
See All PhotosSee All Interviews



Getting an Interview

Getting an Interview





    Data Analyst Interview

    Anonymous Interview Candidate in Redwood City, CA
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 5 weeks. I interviewed at (Redwood City, CA) in February 2018.


    First HR screening--> Assignment--> Technical Screening Phone Interview--> Onsite Interview (6 Rounds, first round NLP, second round SQL, third round General, fourth round Data structure, fifth round Python coding, sixth round probability and Statistics

    Interview Questions

    • Onsite interview python coding question, SQL query, probability and statistics question, NLP questions and one kind of data structures question,   Answer Question
See All 39 Interviews Awards & Accolades

  • Wealthfront 2018 Career Launching Companies List, Wealthfront, 2017
  • Platinum eHealthcare Leadership Award, Strategic Healthcare, 2017
  • Wealthfront 2017 Career Launching Companies List, Wealthfront, 2016
  • Customer Service Department of the Year – All Other Industries(Bronze Stevie), Stevie Awards, 2015
  • Sales & Customer Service, The Stevie Awards, 2014
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