http://glassdoor.com/slink.htm?key=vQnTu—30+ days ago
Reputation.com helps large organizations with hundreds or thousands of consumer-facing locations ensure that their star ratings and reviews reﬂect the truth about the service they provide.
Based in California’s Silicon Valley with ofﬁces in Arizona, Europe, and Asia, we’re funded by the same venture capital ﬁrms that backed Skype, Intuit, and Symantec.
We’ve assembled a team of top-tier engineers, pragmatic data scientists, and an award-winning support organization to ensure client success. Our patented technology gives you the power to drive up ratings and reviews, make operational improvements, and accelerate recurring visits and revenue.
1001 Marshall St, 2nd Floor
Redwood City, CA 94063
1840 E Guadalupe Rd
Tempe, AZ 85282
Liverpool Innovation Park
1-72/3/19 to 49/VC/5d
5th Floor, Vaishnavi's Cynosure, Plot no:19,
Survey no:18, Telecom Nagar Extension, Gachibowli
Hyderabad 500032 INDIA
The program works, if you work the program :) Meaning: If you give it your very best, if you work hard, make yourself heard, don't rest on your laurels, don't take advantage of the extras, and genuinely care about your future here, as well as that of the company, you will go far. Too many can't handle the freedom, need more structure, and blame management when they don't fit in to a start-up climate.
Reputation.com has taken the lead on some of the most innovative SaaS technologies and implemented them to help the online reputations of some of the most influential businesses on the planet. I am extremely proud to be a part of it.
I was offered a promotion within the first year and am extremely grateful for the inspirational management team that have taken action on their employees insights and fostered a relationship of vision towards betterment of the industry.
It takes a strong person, someone willing to go above and beyond, to succeed in this type of environment. There are many who won't make the cut - take their reviews with a few grains of salt. We are constantly striving to find employees who are worthy of the "perks" and hire people who are going to give it their all. Pay and benefits are far above average, work-life balance is beyond mainstream, the current staff is exceedingly superior to comparable businesses, and the higher-ups are incomparably ambitious.
I would recommend Reputation.com as a stable and enjoyable place to work to anyone I know. I would ask my Grandmother to work here and know she would be taken care of. I would ask my best friend to work here and know she would prosper. As a matter of fact, I have made many friends here, thanks to the casual and cross-departmental environment encouraged.
Our product is strong, our people committed, our growth is steady, and we can only imagine ourselves thriving. We see ceilings and break through them. With the right people, we can be unstoppable.
Haven't found one yet. We are vocal and engaged. If there is a con, we work to turn it around.
Advice to Management
A bit more transparency would be nice, but the lack of is understood - We can't all see the man behind the curtain. We trust he is doing what is needed.
I applied online. The process took 2+ months. I interviewed at Reputation.com.
I felt the application process went well, but the post application process left me with a negative impression.
The first round was a 30 minute conversation with the hiring manager
The second round included an onsite assessment presentation to test how I would upsell and renew an existing unhappy client. I felt that the prompt was well suited for my knowledge of the business and that reputation prepared me well. The questioning during the presentation was timely and well thought out. They did a good job challenging me but keeping it relevant.
They brought me on site for the third round; where I met with the hiring manager, my direct reports, and a peer.
I was disappointed with the process once the interviews had concluded. Here was the timeline:
- After the interview: I was told I would hear back by the end of the week or the beginning of the next week.
- One week after the interview concluded: I followed up and was told that they needed more time and that they needed till the end of the week.
- Two weeks after the interview concluded: I followed up since there was no work from Reputation. I received a prompt reply but was told they needed another week.
- One month after the interview concluded: No update from Reputation, so I emailed the hiring manager to withdraw my name.
I understand that issues arise and that clients take priority, but interview candidates are clients as well and at minimum deserve updates up with a realistic timeline.