Working at Reputation.com | Glassdoor

Reputation.com Overview

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Redwood City, CA
51 to 200 employees
2006
Company - Private
Information Technology
$50 to $100 million (USD) per year
Unknown
Ninety percent of buyers say online reviews influence their purchasing decisions. A difference of one “star” in a rating leads to a 9 percent difference in revenue. Yet companies struggle to ensure that their reviews and ratings reflect actual customer ... Read more

Reputation.com Reviews

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Shrey Bhatia
40 Ratings
  • "Great place to work, grow and have fun!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Tempe, AZ
    Current Employee - Director in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Reputation.com full-time (More than 3 years)

    Pros

    I have been working for Reputation.com for last 3.5 years across multiple locations (Redwood City, Tempe and India). The company offers great opportunity to work on interesting business, technology and engineering problems such as collecting and analyzing data from 100s of sources, dealing with ever exploding data, building high performance solutions and continuous integration and delivery of a huge number of services. We extend our SOA/micro services philosophy to how we manage our teams. If you like taking on end-to-end "ownership" from architecture, design, development, unit and integration testing to monitoring health of your services in production, this is the place for you! Working at Reputation.com offers you growth across all aspects of building software.

    What I like most about my job at Reputation.com is to help our customers help their customers better.

    The new Redwood City and Tempe offices are great collaborative workspaces. A game of ping pong once in a while is a great way to unwind and we have subsidized lunches 3 times a week!

    I like the flexible work hours and working from home from time-to-time (of course with some overlapping work hours with rest of the team). It helps me work on my own schedule.

    HR is more involved for the last 6 months and things are changing for better.

    Executive team has the eyes on the ball and expect employees to take on more ownership.

    Cons

    Growing pains need to be managed better -- Sometimes everyone is focused on their own tasks that it's difficult to understand what's happening across the board. Being an agile and innovative company at times comes at a cost of dealing with some intermittent chaos. This has to be managed better with strictly streamlined processes and tools to help employees achieve their goals. Need to empower the teams to be more efficient and accountable so they can grow with the company. Hire more managers to help remove some roadblocks for employees so that they can run faster.

See All 152 Reviews

Reputation.com Photos

Reputation.com photo of: Kick-off!
Reputation.com photo of: Time to dig in!
Reputation.com photo of: Enjoying the Thanksgiving Lunch!
Reputation.com photo of: Thanksgiving Pie!
Reputation.com photo of: Halloween 2016!
Reputation.com photo of: Halloween 2016
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Reputation.com Interviews

Experience

Experience
39%
15%
45%

Getting an Interview

Getting an Interview
65%
20%
5%
5
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Data Analyst Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 5 weeks. I interviewed at Reputation.com (San Francisco, CA) in September 2017.

    Interview

    Phone Screen: Describe yourself, recent project, etc. If you presented yourself well, recruiter would then explain the role more to you, what the next steps of the hiring process, are, etc. Pretty standard stuff.
    Take-Home Assignment: NDA; soft deadline of a week

    Interview Questions

    • What do you know about Reputation.com? Why did you decide to apply to Reputation.com?   Answer Question
See All 35 Interviews

Company Updates

  • http://glassdoor.com/slink.htm?key=vQnTu

    What Makes Reputation.com Unique in Online Reputation Management

    Your online reputation is a powerful revenue driver. When you delight new customers, they're more likely to become vocal brand advocates, who help the flywheel of your business spin faster and faster. If this sounds exciting to you, we're delighted to introduce ourselves, our unique offering and the powerful difference we can make in your business.

  • http://glassdoor.com/slink.htm?key=vQnVd

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Reputation.com Awards & Accolades

  • Customer Service Department of the Year – All Other Industries(Bronze Stevie), Stevie Awards, 2015
  • Sales & Customer Service, The Stevie Awards, 2014
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