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      Reputation

      Engaged Employer

      Reputation reviews

      3.4

      53% would recommend to a friend

      (462 total reviews)
      avatar

      Joe Burton

      58% approve of CEO

      35% positive business outlook

      Ratings by demographic groups

      Reputation has an employee rating of 3.4 out of 5 stars, based on 462 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Reputation employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      462 reviews
      5.0
      Sep 16, 2025

      Big things coming up!

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a great time to be with Reputation. There are a lot of exciting things happening with AI and we recently rebuilt our platform from the ground up. The hybrid work schedule is a great balance, and the account load is very manageable which allows me to be very strategic with customers and drive positive results with our platform which is very fulfilling. Management have a great vision and direction for the company.

      Cons

      You have either been at Reputation for a few months, or a few years. The more tenured team members seem a bit resistant to some of the changes that are ultimately going to take the company (and opportunities) to the next level, and navigating those waters can be a bit challenging as a new employee coming in. Another downside is the lack of 401(k) matching, but other than that the benefits are great.

      avatar
      Reputation Response
      1w
      Thank you for this wonderful review! We are thrilled to hear that the platform rebuild, AI innovations, and strategic direction are resonating with you. It is exactly the kind of momentum we have been working hard to build. Your observation about navigating change within a tenured team is a thoughtful one, and something we are mindful of as we continue to evolve. Change can be challenging, but we believe the direction ahead is one worth embracing together. We hear you on the 401(k) match, it is something we continue to evaluate as the company grows. Thanks for being a part of the journey. Reviews like this one remind us why we do what we do!
      1.0
      Jun 27, 2026

      Poor management and failed projects lead to layoffs

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      I didn't have any positive experiences, so I left the organization in 2024. I wouldn't recommend joining here.

      Cons

      According to a recent discussion with a current employee, the pipeline project failed completely. A few members received promotions despite multiple failures related to this project. I've also heard that the entire pipeline team has been laid off, and now they are working on something that is not required. The AI product manager seems uncertain about what to build next.

      Viewing 1 - 3 of 462 Reviews
      Related searches: Reputation jobs | Reputation salaries | Reputation benefits | Reputation interviews
      ReviewsReputation reviews

      Glassdoor has 490 Reputation reviews submitted anonymously by Reputation employees. Read employee reviews and ratings on Glassdoor to decide if Reputation is right for you.