Working at Turo | Glassdoor

Turo Overview

San Francisco, CA
201 to 500 employees
2009
Company - Private
Internet
Unknown / Non-Applicable
Turo is a car sharing marketplace where local car owners provide travelers with the perfect vehicle for their next adventure. Across the country or across town, travelers choose from a unique selection of nearby cars, while car owners earn extra money and help fuel the ... Read more

Mission: To put the world's 1.5 billion cars to better use.


Glassdoor Awards

Top CEOs: 2019 (#16)

Company Updates

  • It’s easy to feel disconnected from people these days, so we caught up with some members of the Turo team to hear about their quarantine streaming recommendations, dream road trips, and pasta sauce recipes.

  • Our CEO, Andre, spoke with the Washington Post sharing his views on Trump’s immigration ban and immigration in the U.S.

See AllSee All

Turo – Why Work With Us?


WHERE LOCAL CAR OWNERS GIVE TRAVELERS THE PERFECT VEHICLE FOR THEIR NEXT ADVENTURE

Founded in 2009 and headquartered in San Francisco, Turo is a car sharing marketplace where travelers can rent any car they want, wherever they want it, from a vibrant community of local car owners. Travelers choose from a totally unique selection of nearby cars, while car owners earn extra money and help fuel their adventures.

A pioneer of the sharing economy and travel industry, Turo is a safe, supportive community where the car you rent is part of a story, not a fleet. Whether it’s an F-150 truck to help out on moving day, a Tesla for a luxurious weekend away, or a classic VW bus for a picture-perfect road trip, travelers rent the car and own the adventure.

Turo is a car rental marketplace where travelers can rent any car they want, wherever they want it, from a nationwide community of local car owners. Our mission is to reinvent the car rental experience and put the world’s one billion cars to better use. We’ve grown the business by over 10x in the past two years and have raised $450M to date from top-tier investors, including IAC, Daimler AG, Kleiner Perkins, GV, Canaan Partners, August Capital, and Shasta Ventures. 

 

 
                                      
WE'RE A GREAT BUNCH

Our people are our #1 asset, and each team member uniquely invigorates our diverse, international, travel- and car-loving cast of characters.

WE'RE IN IT TO WIN IT

We tackle thorny problems every day. We tinker, we experiment, we measure, analyze, and optimize, and we work tirelessly to realize our mission and vision.

WE'RE DOING COOL STUFF

From dynamic web and mobile apps to customer experiences that refresh confidence in humankind, we’re crafting a brand that brings adventure to the logistics of travel.

Need more reasons to join? Other benefits include:

NICE THINGS

From the latest MacBooks and plush leather sofas to a fully stocked kitchen and weekly team lunches, our convivial environment helps inspire our best work.

A HEALTHY SLICE OF PTO

Everybody needs to recharge: each employee gets four weeks of paid time off annually and additional time off to volunteer.

GOOD HEALTH, GOOD WEALTH

All employees are offered an array of medical benefits, including health, dental, and vision coverage, and access to a 401k. Full-time employees also receive stock options.

FREE TRAVEL CREDIT

What better way to understand your customers than to be one? All Turo employees get travel credit each month to grab a car and go explore.

OWNER PERKS

Already a Turo owner or looking to be one? Turo will match your earnings up to a certain amount and contribute to the cost of a new car once you've listed it.

Turo Reviews

  • Helpful (1)

    "Career Opportunities, Sophisticated Technology, Real Impact"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in San Francisco, CA
    Current Employee - Senior Software Engineer in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turo full-time (Less than a year)

    Pros

    - Extremely competitive salary
    - Full ownership over projects, from product details, to architecture, to implementation
    - Seamless collaboration with Data Science, Analytics, and Product teams
    - Transparent leadership and full access to the Turo's financial data
    - Promotions happen regularly and come with rewarding performance rather than waiting purely for a certain amount of time to pass
    - Intelligent, humble coworkers that make architectural/pull request reviews enjoyable and educational
    - VERY good work life balance, I've never needed to work more than 40 hours a week
    - Unlimited PTO (this is genuinely unlimited, I don't feel pressure to take fewer days)
    - Even engineers play a big role in deciding and scoping product features, my input is always considered
    - Very few meetings unless absolutely necessary, my time does not feel wasted
    - Empathetic managers that put people first and never micro-manage
    - All work has real impact that either directly or indirectly affects the company's bottom line ($)

    Cons

    - Some teams lack diversity, but there's a clear plan moving forward to take diversity into account
    - No 401k match and cushy benefits, and lunch is only provided once a week
    - Not a dog friendly office

    Advice to Management

    Some encouragements:
    - Continue to be transparent about financial performance and goals
    - Continue to survey employees regularly and act on the results
    - Do not allow your diversity sentiments to be temporary due to current events but rather transform them into tangible hiring plans

See All 169 Reviews

Turo Photos

Turo photo of: Pride Celebration 2019
Turo photo of: Our Berlin Office
Turo photo of: The engineering team in our Cambridge office
Turo photo of: Our Government Relations Team
Turo photo of: Panel at Turbo Week
Turo photo of: Relax - The DJ (AKA our CEO) is here!
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Turo Interviews

Experience

Experience
51%
6%
43%

Getting an Interview

Getting an Interview
68%
12%
10%
3
3
2
2

Difficulty

2.8
Average

Difficulty

Hard
Average
Easy
  1.  

    UX Researcher Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 2+ months. I interviewed at Turo (San Francisco, CA) in January 2020.

    Interview

    HR phone screen, hiring manager phone screen.

    HR didn’t have their act together —

    1) They didn’t call me at the scheduled time, then later by email they claimed to call me but no answer (a lie).

    2) Second try we finally connected, but the recruiter was 10 minutes late. Then she cut me off even though I had more questions (another phone call). Very rushed and didn’t feel friendly.

    3) Two weeks later a different recruiter emailed asking for another phone screen. Apparently the position got shifted and they don’t share notes. He was on-time, but still somewhat unfriendly.

    Finally I got to talk to the hiring manager. This was much better (he was on-time and friendly). But still, I think it was a mis-match to put me with him. He doesn’t know anything about data — just design and UX stuff.

    No homework or portfolio sharing (very weird).

    Interview Questions

    • Describe the most recent or most important UX research project you've done   Answer Question
See All 99 Interviews

Turo Awards & Accolades

  • Best Places To Work, San Francisco Business Times, 2018
  • Top Workplaces, Bay Area News Group, 2018
  • Best Places to Work, San Francisco Business Times, 2019
  • Top Workplaces, Bay Area News Group, 2019
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Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

Work at Turo? Share Your Experiences

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