Turo Reviews | Glassdoor

Find your next job here

Turo Reviews

Updated February 16, 2018
46 reviews

Filter

Filter

Full-timePart-time

4.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Turo CEO Andre Haddad
Andre Haddad
41 Ratings

46 Employee Reviews

Sort: PopularRatingDate

Pros
  • Everyone works very hard all the time, but there is a recognition that work-life balance is important and our executives model that behavior (in 7 reviews)

  • Great culture, incredibly congenial (in 5 reviews)

Cons
  • No 401k match, although I hear that's being discussed (in 8 reviews)

  • No 401K match yet, but I have heard rumors it's in the works (in 4 reviews)

More Pros and Cons

  1. "Great team and mission"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turo full-time (More than 5 years)

    Pros

    The culture is great and people are phenomenal to work with—compassionate, low ego, and customer-focused. We are also building a sustainable business that will be sustainable and deliver meaningful value to our guests and hosts.

    Cons

    The commitment to path to profitability means there aren’t as many perks or frills as other companies—lunch is catered once per week, no gym/fitness subsidy.


  2. Helpful (2)

    "Claims Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Specialist in Scottsdale, AZ
    Current Employee - Claims Specialist in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turo full-time

    Pros

    Management and co-workers are very supportive. Work atmosphere is great and laid back. If you're looking to be a claim specialist, you need to be very organized and pay attention to details. The workload is manageable. It can get very busy but hard work pays off in the end. I highly recommend working for Turo!

    Great Benefits - Dental, Medical & Vision, 401K, PTO

    The interview process is a bit different than most companies.
    First step - Phone interview with recruiter
    Second step - Phone interview with a manager
    Third Step - At Home Case Studies
    Fourth Step - In Person Interview
    Fifth Step - Offer/No Offer

    Cons

    No cons I can think of.

    Advice to Management

    Keep up the great work!

  3. Helpful (1)

    "Incredibly warm and healthy internal culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Escalations Lead in San Francisco, CA
    Current Employee - Customer Service Escalations Lead in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turo full-time (Less than a year)

    Pros

    Regular office events
    Lunches with executives
    Slack open-door culture
    Regular weekly catered lunches
    Very well stocked kitchen/dining area
    Work from home on Sat/Sun
    Available overtime options
    Bi-annual company-wide hackathon events
    Warm and friendly open-office space
    Monthly personal addresses from CEO to all staff

    Cons

    If you're commuting into SF, traffic or trains can be packed and delayed! Leave early in the AM.

    Advice to Management

    It's okay to be transparent and frank about current shortcomings in departments to give us concrete actionable goals to work towards


  4. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turo full-time

    Pros

    Turo is a great work atmosphere. The people are super smart and the work is important. It is the best Silicon Valley has to offer.

    Cons

    Powerful special interest trying to stop the progress of Turo.


  5. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managemet Trainee in Los Angeles, CA
    Current Employee - Managemet Trainee in Los Angeles, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Turo full-time (Less than a year)

    Pros

    The Benefit Package is the Best.
    Always asks for Input
    Potential for Growth

    Cons

    Technology applications need upgrading for customer satisfaction


  6. Helpful (2)

    "Amazing people, rapidly growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turo full-time (More than a year)

    Pros

    Thoughtful and dedicated leadership from the top, and kind, generous and caring staff throughout. Transparency with all regarding business and plans. Significant effort to engage employees and recognize the hard work and diligence the start up demands. Great perks including $100/month travel credit on Turo, catered lunches, and fun monthly events/happy hours, get togethers. Opportunities to grow career and tackle new challenges.

    Everyone works very hard all the time, but there is a recognition that work-life balance is important and our executives model that behavior.

    Cons

    Many employees in first or second jobs at Turo - I'm not sure they fully appreciate how great of a workplace this is. Turo still maintains many startup qualities, with no real administrative support and some quirky elements to the daily work. But these are minor and add to the character and flavor of the office. The workspace in SF tends to be very quiet, yet every person is friendly, easy to talk to, accessible.

    Advice to Management

    Keep up the good work and great intentions as you scale the business, though you will need to be flexible about how Turo "does things" as more employees, projects, lines of business join the company.


  7. Helpful (2)

    "Very Satisfied Employee - Great Culture and Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Support Representative in San Francisco, CA
    Current Employee - Customer Support Representative in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turo full-time (Less than a year)

    Pros

    * I feel like I am part of the Turo family, indefinitely (great coworkers)
    * Goal Oriented - You can tell Turo really cares about their employees and wants to see us succeed
    * The benefits are great! The works is tough and intense, but the perks of working at Turo help offset the extra stress of working at a startup.

    Cons

    * A few of the policies could use an update to place more responsibility on Turo's vehicle owners. (mitigate the risk of a vehicle breaking down during a reservation)
    * While Turo is always hiring great talent, I feel we are a bit understaffed at times, which is somewhat inevitable, considering our growth!

    Advice to Management

    Keep it up! The perfect amount of one on one meetings and your approachable nature makes all the difference :) Thank you.

  8. Helpful (2)

    "Trust and Safety at Turo"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turo full-time (Less than a year)

    Pros

    Turo is a company full of talented, collaborative, and adventurous people on a mission to put the world's billion vehicles to better use. Getting to be part of the growth of Turo's international car sharing marketplace has been the highlight of my career and I would highly recommend joining the leadership or supporting teams.

    Cons

    No Cons just excitement for what is to come as Turo grows.


  9. Helpful (1)

    "Trust & Safety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in San Francisco, CA
    Current Employee - Anonymous Employee in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great company! Flow of company information is transparent and readily available! Management style is collaborative, work environment is positive and employee input is encouraged! I would recommend those with the qualifications, skill set, and innovation to apply for positions at Turo!

    Cons

    I don't see any at Turo!

    Advice to Management

    Keep up the great visionary mindset and making us better every day!


  10. Helpful (2)

    "More than just a job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Claims Supervisor in Scottsdale, AZ
    Current Employee - Claims Supervisor in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Turo full-time (More than a year)

    Pros

    Inclusion, flexibility, culture, opportunities, and more. Turo has hands down been the best company that I've ever worked for. I come to work excited every day and happy to be surrounded by co workers that are all striving to reach the same goal which is to see Turo thrive as much as possible. The executed staff is very easily accessible and they don't make you feel that you're on a lower end of the totem pole. The growth of the company has been phenomenal in just the 1 year that I've been apart of Turo and we're still actively expanding and growing. I love it!

    Cons

    None that cross my mind. If there are ever any issues, they're easily worked out and resolved. Management is vey open to feedback and positive change when there's a "con" or other situation that causes dissatisfaction.


Showing 46 of 52 reviews
Reset Filters