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Yalo Snapshot
At Yalo, we aspire to help major global brands delight more than a billion people each day through the power of instant messaging.
We’re focused on emerging markets like Latin America, India and Southeast Asia -- markets in which mobile consumers spend 85% of their time on messaging apps.
Now, we’re marrying the omnipresence of messaging with the strength of AI to help businesses know their customers well, engage with them directly, and serve them better than ever before.
We’re focused on emerging markets like Latin America, India and Southeast Asia -- markets in which mobile consumers spend 85% of their time on messaging apps.
Now, we’re marrying the omnipresence of messaging with the strength of AI to help businesses know their customers well, engage with them directly, and serve them better than ever before.
Yalochat helps businesses offer a delightful customer experience on their customers' favorite apps – Facebook Messenger, WhatsApp, and WeChat. Every business on Yalochat has a chatbot with an optimized flow that handles customer requests to the point of payment and fulfillment. If at any point the customer need is beyond what the chatbot is capable of doing, the request gets seamlessly transferred to a human agent to provide resolution. Through the Yalochat platform, businesses get an artificial intelligence powered CRM that allows them to handle sales and build personal relationships, at scale, on Facebook Messenger, WhatsApp, and WeChat.
Yalochat uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalochat is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America.
Yalochat uses deep learning (a machine learning technique) to have chatbots learn from their human counterparts to continuously improve the experience. The team behind Yalochat is composed of Columbia University and Salamanca engineers, former PayPal technical leads, and is supported by a group of investors from New York, Mexico and Latin America.
