Mission To help banks and credit unions grow by turning everyday digital interactions into trusted relationships. We combine practical AI with human expertise so people feel seen, supported, and confident in every financial moment.
How we pursue it:
Personal: give every account holder a clear, human point of contact Persistent: carry context across channels and time Proactive: reach out with timely guidance, not just replies Personalized: tailor experiences to each institution’s operating model
Description Agent IQ was founded in 2015 to help financial institutions keep the human connection strong as banking goes digital. We focused on banking in 2018 after seeing that account holders want speed and convenience, and still value trusted relationships when money matters.
We build Lynq®, an AI-powered relationship banking platform that helps banks and credit unions grow by turning everyday digital interactions into drivers of loyalty and revenue. Institutions use Lynq for AI self-service, staff-assisted messaging, voice and video, and insights from conversation data. The result is faster resolution, more meaningful engagement, and happier account holders.
Since launch, we have expanded across North America and partner with leading digital banking providers like Q2, Jack Henry Banno, Narmi, Fiserv, FIS, Apiture, Lumin, ebankIT, and more. Our clients range from innovative community banks and credit unions to regional institutions focused on relationship-centric service.
We are a fully remote company with team members all over the world and headquarters in Austin, Texas. If you are excited to shape the future of relationship banking with practical AI and thoughtful design, you will fit right in. We are a mission-driven team that values intelligent solutions, seamless experiences, and trusted partnerships.