Mission We aim to add value to businesses by providing employees as an extension of our clients’ teams, easing the burden of finding and keeping talented people while providing significant cost savings over traditional hiring methods. Actively promoting a culture of collaboration, accountability, and social stewardship ensures we remain inspired to do work that matters.
We believe in fostering a company culture that is inclusive and compassionate to empower our employees to deliver top-quality service and fulfill your every need successfully. Most importantly, we hire people who we can trust. With our open and collaborative atmosphere, we attract the best possible candidates that engages employees, promotes from within, and allows us to be selective with all new hires.
Continuous Collaboration: A variety of perspectives help us discover the best solutions, which is why acknowledging and celebrating our differences is key to maintaining a harmonious workplace.
Organizational Integrity: A culture of trust and accountability through open-communication keeps us on track to achieving our goals.
Client-Centric Mindset: Our partners' success is at the heart of everything we do, so we focus passionately on finding, retaining, and developing talented professionals for them.
Description Established in 2007, Intelassist is a remote staffing organization that originated from a collaboration between US-based industry professionals and an experienced operational team in Manila, Philippines. Our US team brings over 20 years of experience in engineering, manufacturing, IT, finance, and high-level operations, while our Manila-based team offers over 15 years of experience in delivering exceptional support to global enterprises.
Our coast-to-coast US offices, in collaboration with our dedicated employees in the Philippines, enable us to deliver results to clients in various markets and for a wide range of roles. With over 15 years of experience in the BPO industry, Intelassist places a strong emphasis on organizational resilience and social stewardship to foster lasting, meaningful partnerships within our team and with our clients.
At the core of our business lie our people. Our ability to recruit, train, and, most importantly, retain exceptional team members is not only what enables Intelassist to attract the region’s finest talent but also what bestows stability upon our clients through reduced turnover and tangible outcomes.
With a workforce of slightly over 1,200 employees, we strike a balance – substantial enough to possess profound insight into the Business Process Outsourcing (BPO) industry, yet intimate enough to maintain the family-like, high-energy work atmosphere that our candidates seek.
At Intelassist, we specialize in sourcing, training, and retaining top-tier talent, each exclusively dedicated to meeting our clients’ unique needs. Our proven track record and local presence ensure that Intelassist clients enjoy increased productivity, reduced staff turnover, and significant cost savings.
Intelassist is a trusted partner for organizations of all sizes, known for our operational expertise, commitment to continuous improvement, and adept management of complex relationships. We specialize in remote staffing solutions for the following industries:
Architecture and Engineering: Our services include managing vital tasks like project documentation, CAD drafting, and design support for architectural and engineering firms. Our precision and efficiency empower clients in focusing on core design and innovation.
Accounting and Finance: Intelassist delivers comprehensive financial support, encompassing bookkeeping, financial analysis, and auditing. Our financial experts optimize operations, enhance reporting accuracy, and ensure compliance.
Customer Care: Specializing in the customer care sector, our team excels in achieving high customer satisfaction, surpassing performance benchmarks, and delivering first-time issue resolution. We protect your brand’s integrity and reputation.
Information Technology: Our IT specialists offer services like technical support, system administration, and software development. Clients benefit from robust IT infrastructure and technological advancements.
Back Office Support: We handle critical back-office functions, including data entry, document management, HR support, and sales and marketing tasks. Our efficient support streamlines operations and resource allocation.
Healthcare: Collaborating with healthcare providers, we support various roles, such as patient care, healthcare operations, administration, and clinical support.
In essence, Intelassist is your go-to partner for streamlined, efficient, and expert remote staffing solutions across diverse industries.
Intelassist has an employee rating of 4.4 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intelassist employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).
Overall, 92% of employees would recommend working at Intelassist to a friend. This is based on 75 anonymously submitted reviews on Glassdoor.
100% of job seekers rate their interview experience at Intelassist as positive. Candidates give an average difficulty score of 2.5 out of 5 (where 5 is the highest level of difficulty) for their job interview at Intelassist.