Mission Easyrewardz is committed to delivering customer lifecycle management solutions that engage customers, enhance repeat sales, foster brand advocacy, and improve retention. Their mission is to bridge the gap in customer engagement by offering personalized, data-driven experiences across various industries, including retail, healthcare, BFSI, and more. Guided by core values such as Ownership, Customer Centricity, and Bias for Action, Easyrewardz strives to empower businesses to build meaningful, long-term relationships with their customers.
Description EasyRewardz, established in 2011 and headquartered in Gurugram, Haryana, India, is a leading provider of cloud-based customer relationship management (CRM), loyalty, and conversational commerce solutions. Our mission is to empower businesses across various industries to deliver seamless, omnichannel customer experiences by leveraging actionable insights derived from customer data.
Our Journey-
Founded by Soumya Chatterjee and Angad Singh, EasyRewardz emerged from a vision to bridge the gap between existing CRM tools and the evolving needs of businesses. In 2012, we launched our flagship cloud-based CRM platform, designed to integrate seamlessly with clients' transactional systems, streamlining processes and enhancing customer engagement.
Our Mission-
In an era marked by rapid mobile advancements and data proliferation, we aim to revolutionize customer engagement. Our goal is to help businesses connect with customers meaningfully, moving beyond generic promotions to personalized interactions that foster growth and customer delight.
Our Solutions-
EasyRewardz offers a comprehensive suite of solutions tailored to meet the unique needs of various industries, including retail, healthcare, banking, financial services, and insurance (BFSI). Our offerings include:
- Customer Data Platform (CDP): Provides a 360° view of customers, enabling intelligent segmentation and real-time reporting.
- Loyalty Marketing: Delivers real-time rewards, personalized offers, and drives repeat business through customized loyalty programs.
- Lead Management: Captures leads across multiple sources, tracks their status, and prioritizes them for effective closure.
Our Impact-
Over the years, EasyRewardz has experienced significant growth, serving over 200 brands, powering more than 18,000 stores, engaging with over 200 million customers, and processing upwards of 500 million transactions. Our solutions have consistently improved customer retention and enhanced overall customer satisfaction.
Our Team-
Our leadership team comprises seasoned professionals with extensive experience in CRM, loyalty programs, and technology solutions. Key members include:
- Soumya Chatterjee- Co-Founder & CEO - Angad Singh: Co-Founder & CFO - Sapan Kadakia: Co-Founder & Board Member - Tejas Kadakia: Co-Founder & Board Member - Anjum Rastogi: Chief Marketing Officer - Ravi Shankar - Director Operations - Awaneesh Pandey - CTO
Our Vision: Looking ahead, EasyRewardz is committed to further enhancing our solutions, integrating advanced technologies like artificial intelligence and machine learning to provide deeper insights and more personalized customer experiences. We aim to continue our growth trajectory, expanding our reach and impact across industries globally.
At EasyRewardz, we remain dedicated to our core values of innovation, customer-centricity, and excellence, striving to empower businesses to build lasting relationships with their customers.
Easyrewardz Software Services has an employee rating of 3.3 out of 5 stars, based on 149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Easyrewardz Software Services employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).
Overall, 65% of employees would recommend working at Easyrewardz Software Services to a friend. This is based on 148 anonymously submitted reviews on Glassdoor.
60% of job seekers rate their interview experience at Easyrewardz Software Services as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Easyrewardz Software Services.