How do employees rate ProVest?

Employees rate ProVest 3.9 out of 5 stars based on 109 anonymous reviews on Glassdoor.

How can I get a job at ProVest?

To get a job at ProVest, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at ProVest and prepare for tough questions.

Do people recommend working at ProVest?

Overall, 78% of employees would recommend working at ProVest to a friend. This is based on 109 anonymously submitted reviews on Glassdoor.

How do job seekers rate their interview experience at ProVest?

70% of job seekers rate their interview experience at ProVest as positive. Candidates give an average difficulty score of 1.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at ProVest.

How do employees rate the business outlook for ProVest?

70% of employees think that ProVest has a positive business outlook . This is based on anonymous employee reviews submitted on Glassdoor.

Working at ProVest

ProVest Snapshot

3.9

based on 107 ratings

78% would recommend to a friend

Scott Brinkley

Not enough data to show CEO approval

11 OfficesLocations

Description ProVest plays a critical role in the legal process by ensuring that defendants in a legal action have been properly served process. We specialize in managing the service of process related to creditors’ rights and mortgage defaults. Today, ProVest annually serves millions of documents for the country’s most notable law firms, financial institutions and insurance companies. Our rich history, disciplined approach and the expertise of our professionals have made us an industry market leader since 1991. With 30 years of experience, ProVest has earned a reputation as a trusted and knowledgeable provider. The industries we support require a process server to be knowledgeable about consumer rights and consumer laws. As a result of our specialty in this industry, we play a vital role in ensuring the consumer is protected and informed.

Each client interaction is infinitely valuable, and we are committed to delivering unparalleled service on their behalf. ProVest’s nationwide managed network of more than 2,000 experienced professional process servers are carefully vetted to ensure accurate and courteous service of process time and again. We use leading, proprietary technology including in-field mobile devices, advanced EDI’s and robust reporting solutions. Our offerings are both reliable and flexible. Importantly, ProVest is the only process server with SOC-2Type-2 certification.

Life at ProVest

Company updates

ProVest

1y

“ProVest has always had a family vibe,” said Justin Olund, one of our Illinois and Midwest office leaders. “I started at the company 18 years ago and have held several roles that have helped me understand the industry and our clients, including working as a field agent liaison, e-filing, and team lead. I supported downtown Chicago firms and got to know the attorneys and courthouse officials, which is an asset.” Justin said ProVest’s commitment to customer service makes it stand out. “We are there at every step for our clients. They acknowledge our professionalism. Attorneys continually thank us for helping them keep their cases moving.” He added, “I have two new hires who love working at ProVest. They keep telling me how comfortable our office feels and how welcoming everyone is. We have great leaders at ProVest. Scott Strady and Jim Ward assure us that our families come first. If something happens in our personal lives, they will support us. Our HR team is awesome. They are understanding and helpful. I should know—my wife and I welcomed our daughter to the world in August, joining our young son to make up our happy and tired family!” ...Show more

“ProVest has always had a family vibe,” said Justin Olund, one of our Illinois and Midwest office leaders. “I started at the company 18 years ago and have held several roles that have helped me understand the industry and our clients, including working as a field agent liaison, e-filing, and team lead. I supported downtown Chicago firms and got to know the attorneys and courthouse officials, which is an asset.” Justin said ProVest’s commitment to customer service makes it stand out. “We are there at every step for our clients. They acknowledge our professionalism. Attorneys continually thank us for helping them keep their cases moving.” He added, “I have two new hires who love working at ProVest. They keep telling me how comfortable our office feels and how welcoming everyone is. We have great leaders at ProVest. Scott Strady and Jim Ward assure us that our families come first. If something happens in our personal lives, they will support us. Our HR team is awesome. They are understanding and helpful. I should know—my wife and I welcomed our daughter to the world in August, joining our young son to make up our happy and tired family!”

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ProVest

1y

Senior Director of Infrastructure Chris Award joined ProVest in February 2023 with over 20 years of IT experience. Reflecting on his time at ProVest, Chris shares, “I’ve found ProVest to be family-oriented, with a small-company feel. You can approach any leader, and everyone is willing to help,” Chris said. “We’re encouraged to step outside the box as we identify solutions for our employees and clients.” Chris has an interesting background. “I began my career by pursuing a culinary degree and studying business. Working in restaurants is a high-burnout job. We worked over 100 hours a week, including weekends and all holidays. On the side, I helped a friend build computers at a company he founded before the large computer companies started. I discovered I had a knack for computers and technology. I began helping more and then pursued various IT roles at other companies, from junior and senior network engineers to help desk support, project management, and infrastructure development.” Chris adds, “I truly enjoy working at ProVest. My IT career began in an unexpected way—one I couldn’t replicate if I tried!” We’re sure, like us, you’re wondering if Chris still cooks. “Every once in a while, I’ll help with a party. When we get together for large events, I enjoy cooking for my family, and no one minds! It’s much more rewarding to cook as a hobby than to work in the food service industry.”...Show more

Senior Director of Infrastructure Chris Award joined ProVest in February 2023 with over 20 years of IT experience. Reflecting on his time at ProVest, Chris shares, “I’ve found ProVest to be family-oriented, with a small-company feel. You can approach any leader, and everyone is willing to help,” Chris said. “We’re encouraged to step outside the box as we identify solutions for our employees and clients.” Chris has an interesting background. “I began my career by pursuing a culinary degree and studying business. Working in restaurants is a high-burnout job. We worked over 100 hours a week, including weekends and all holidays. On the side, I helped a friend build computers at a company he founded before the large computer companies started. I discovered I had a knack for computers and technology. I began helping more and then pursued various IT roles at other companies, from junior and senior network engineers to help desk support, project management, and infrastructure development.” Chris adds, “I truly enjoy working at ProVest. My IT career began in an unexpected way—one I couldn’t replicate if I tried!” We’re sure, like us, you’re wondering if Chris still cooks. “Every once in a while, I’ll help with a party. When we get together for large events, I enjoy cooking for my family, and no one minds! It’s much more rewarding to cook as a hobby than to work in the food service industry.”

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ProVest

1y

Donna Knuckles is a leader in ProVest’s skip tracing department and began her ProVest career in 2008. “Whether working with a large or small law firm, we provide everyone with the same exceptional service,” Donna said. "At ProVest, we take pride in being industry leaders," Donna says. "Our success in skip tracing is reflected in our high success rates and favorable court outcomes. Our team is known for its analytical skills, creative problem-solving, and outside-the-box thinking. We've collaborated with international investigators in Germany, Colombia, and Mexico to locate individuals who may be difficult to find. Whether our clients need to locate someone or obtain proof of death, we go the extra mile. Recently, we assisted a New York client by coordinating with an agent who traveled to a remote area in Guyana to secure a crucial death certificate from a local hospital where an heir had passed." Donna said, “With experience, you learn what works. We cultivate relationships and set honest expectations. Teamwork and brainstorming solutions benefit everyone.” Donna shared that ProVest feels like a family. “The executive team is down-to-earth and interacts with all employees. I’m proud of our team's investigative work for our many clients.” Thanks to Donna and the Skip Trace team for their dedication to client excellence and for helping law firm clients close cases. ...Show more

Donna Knuckles is a leader in ProVest’s skip tracing department and began her ProVest career in 2008. “Whether working with a large or small law firm, we provide everyone with the same exceptional service,” Donna said. "At ProVest, we take pride in being industry leaders," Donna says. "Our success in skip tracing is reflected in our high success rates and favorable court outcomes. Our team is known for its analytical skills, creative problem-solving, and outside-the-box thinking. We've collaborated with international investigators in Germany, Colombia, and Mexico to locate individuals who may be difficult to find. Whether our clients need to locate someone or obtain proof of death, we go the extra mile. Recently, we assisted a New York client by coordinating with an agent who traveled to a remote area in Guyana to secure a crucial death certificate from a local hospital where an heir had passed." Donna said, “With experience, you learn what works. We cultivate relationships and set honest expectations. Teamwork and brainstorming solutions benefit everyone.” Donna shared that ProVest feels like a family. “The executive team is down-to-earth and interacts with all employees. I’m proud of our team's investigative work for our many clients.” Thanks to Donna and the Skip Trace team for their dedication to client excellence and for helping law firm clients close cases.

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ProVest

1y

Client Service Manager Dan Testani states, "I ensure that all client service expectations are met by focusing on the quality and timeliness of our work. I'm dedicated to being responsive and available for client inquiries and requests via email or phone. Our team members also understand this, and they do a great job!" Before joining ProVest in 2008, Dan worked as a district manager for a healthcare company. "I was seeking a management position in a well-established company, which led me to ProVest. Founder Scott Strady and President Jim Ward have created a great company culture. I enjoy everyone I work with!" Dan says, "Our team's extensive experience, deep knowledge, and strong client relationships set us apart from our competitors. Throughout the company, the message of ensuring client expectations are met and exceeded is always prioritized. We are extremely responsive to client needs." Thanks to Dan for serving our customers and coworkers for over 16 years. ...Show more

Client Service Manager Dan Testani states, "I ensure that all client service expectations are met by focusing on the quality and timeliness of our work. I'm dedicated to being responsive and available for client inquiries and requests via email or phone. Our team members also understand this, and they do a great job!" Before joining ProVest in 2008, Dan worked as a district manager for a healthcare company. "I was seeking a management position in a well-established company, which led me to ProVest. Founder Scott Strady and President Jim Ward have created a great company culture. I enjoy everyone I work with!" Dan says, "Our team's extensive experience, deep knowledge, and strong client relationships set us apart from our competitors. Throughout the company, the message of ensuring client expectations are met and exceeded is always prioritized. We are extremely responsive to client needs." Thanks to Dan for serving our customers and coworkers for over 16 years.

1

ProVest

1y

Seventeen years ago, Regional Contractor Relations Manager Melody Bulso joined our team. Reflecting on her start, she recalls, “I began interviewing with ProVest in late 2006. The excitement about the company’s future was palpable. Technology was being developed to meet and exceed time-sensitive deadlines. My 15 years of experience in staffing, including mock juries and legislative and political staffing, and several successful startups in technology and medical staffing with strict compliance requirements aligned nicely with the opportunity at ProVest.” In her role, Melody sources and builds relationships with process servers nationwide. “I work with dedicated, hard-working process servers who have partnered with us for not just the 17 years I’ve worked with them, but some servers date back 30 years. I work with them to maintain compliance documents required by law and our clients. I’m a resource to help ensure their success for our clients.” Melody said, “We have a strong culture at ProVest because of our people. Our team members partner with servers every day. We collaborate to ensure that due process is completed timely and accurately. We genuinely care about each other and go out of our way to deliver quality service for clients. ProVest is a family. We have watched each other’s kids grow up, get married, have grandchildren, and lose loved ones. We support each other at work and in our personal lives."...Show more

Seventeen years ago, Regional Contractor Relations Manager Melody Bulso joined our team. Reflecting on her start, she recalls, “I began interviewing with ProVest in late 2006. The excitement about the company’s future was palpable. Technology was being developed to meet and exceed time-sensitive deadlines. My 15 years of experience in staffing, including mock juries and legislative and political staffing, and several successful startups in technology and medical staffing with strict compliance requirements aligned nicely with the opportunity at ProVest.” In her role, Melody sources and builds relationships with process servers nationwide. “I work with dedicated, hard-working process servers who have partnered with us for not just the 17 years I’ve worked with them, but some servers date back 30 years. I work with them to maintain compliance documents required by law and our clients. I’m a resource to help ensure their success for our clients.” Melody said, “We have a strong culture at ProVest because of our people. Our team members partner with servers every day. We collaborate to ensure that due process is completed timely and accurately. We genuinely care about each other and go out of our way to deliver quality service for clients. ProVest is a family. We have watched each other’s kids grow up, get married, have grandchildren, and lose loved ones. We support each other at work and in our personal lives."

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ProVest awards & accolades

Midland Credit Management, Top Internal Legal Partner for 2022, Midland Credit Management, an Encore Capital Group, 2022

Jobs at ProVest

Employee reviews at ProVest

ProVest has an employee rating of 3.9 out of 5 stars, based on 107 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ProVest employee rating is in line with the average (within 1 standard deviation) for employers within the Legal industry (3.8 stars).

Ratings by category

4.3

Diversity & inclusion

4.1

Work/Life balance

3.7

Senior management

3.6

Culture & values

3.2

Compensation and benefits

3.0

Career opportunities

Employee reviews

Anonymous employeeCurrent employee

5.0

Good communication

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ProVest

ProVest Snapshot