Mission It is our mission to cultivate meaningful relationships at the right time with the best people. We do this by providing nurturing support where one feels safe, valued, appreciated, and experiences a loving environment. This provides peace of mind for both our clients and their loved ones while allowing our caregivers to provide the best care possible with dignity and respect.
Description There’s no better place than home to receive care. It’s not just a catchphrase or slogan, it’s something we’ve built TLC around because home is where the heart is. Home is where we raise our children. It is where we’ve laughed, cried, and shared the memories of who we are today. Most likely, you’re reading our story in a stressful time or in a time that is often emotionally difficult. By telling the story of how we became TLC, we hope to make the transition of your difficult times, easier and safer. No matter what ‘home’ means to you, it’s a special place that we’ve shared countless memories, and molded who we are today.
“When I fell and Mohamed became a nurse, TLC was born.” – Sally Donde, Co-Founder, 1st Client Our story starts with Sally Dondes. If you were to walk into Sally’s apartment years ago, it would be obvious why she would not want to leave. An avid antique collector and a pillar in the community, her home was filled with treasures from her busy life. Sally was daughter of immigrants and grew up during the great depression. Her life experiences taught her about independence. They also taught her the value of community and honed her skills as a successful businesswoman. For most of her adult life, she was a landlord managing her and her husband’s properties. Sally was well known on Church Street by her routine and the table she set up at what was then known as Woolworth’s, which is now Outdoor Gear. She had great stories about helping to shape Burlington, like how she was the first customer of the Vermont Teddy Bear Company by buying a teddy bear from the cart which became the legendary company it is today.
When Sally fell, she needed help getting through rehab. She did not qualify for home health care and was unable to live in her apartment alone. She did not want to leave her home. Luckily, she knew an outstanding young man named Mohamed, who was going through nursing school at the time. Mohamed had often helped Sally during weekend trips out to the lake over the summers and was familiar with her routines. He helped her regain her independence by getting her out of rehab a full four months faster than expected. It did not take long to realize that Sally was not alone.
Vermont has a rapidly aging population and it has become alarmingly evident that not only is in-home care urgently in demand but assisted living facilities throughout our state and in New Hampshire are in desperate need of qualified caregivers. The experience with Sally taught Mohamed what experts in elderly care already know; That the best care is compassionate care at home. Our parents, grandparents, and loved ones deserve to live their best lives possible. They Deserve The Best Care Possible. With this realization, TLC HomeCare was born.
TLC is committed to providing the best care possible for your loved ones. TLC is the only skills tested and trained agency with nurse evaluators to oversee individual client cases and provide ongoing training and support groups to our caregivers and members of our community including law enforcement and first responders. No other agency in Vermont provides 24/7 access to an on-call nurse, nursing follow-ups every 30, 60 and 90 days and PACT training to our staff and local population through our very own TLC Academy. Anyone can start home care in Vermont, but not all have the proper skills or provides the level of care TLC professionally trains for.
We are members of your community, we also have loved ones for whom we desire the best care possible with tender love and care. That is our mission for the loved ones in our community.