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ACCENT Marketing Services Snapshot
With this company, the emphasis is on customer service. ACCENT Marketing Services provides customer relationship marketing (CRM) services with a focus on contact center support. Among ACCENT's services are inbound and outbound call support, mail, e-mail, and Web chat. The company also offers loyalty marketing programs and customer satisfaction tracking. It has about 10 call centers in Arkansas, Florida, Indiana, Louisiana, and Missouri, as well as in the Caribbean and the Philippines. ACCENT serves a variety of industries, from telecommunications to financial services to automotive. The company was founded in 1993 and is owned by marketing communications services firm MDC Partners.
