Description When you choose Sunrise, you are choosing an independently owned software company that has been developing, implementing and supporting Service Management and Service Desk solutions since 1994. Since that time, well over 1,000 organisations have depended on Sunrise’s software products to manage operational processes like IT Service Desk, Customer Service, IT Service Desk Software, Shared Service Centres and many others. In fact, wherever service is delivered within an organisation, be it to customers or internal stakeholders and employees, chances are Sunrise’s process-centric software can make a big difference.