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Acticall Snapshot
THE ACTICALL GROUP - SPECIALIZING IN CUSTOMER RELATIONSHIP MANAGEMENT
The Acticall Group is one of the top 4 players in the French CRM market. Founded in 1996, The Acticall Group has evolved from a pure contact center outsourcing company to an integrated services group in customer relationship management.
Since its creation in 1996, our business has been centered around the value we add to our customers:
business expertise in customer relationship management combined with an industrial approach to deployments
innovative technological expertise with tailored, flexible and scalable, hosted and cost-effective CRM solutions
high ethical and quality standards with a double certification since 2005 : on HR side, the Social Responsibility Label for the customer service industry in France and on quality side, the NF Service "Customer Relationship center" - NF 345 certification. Since 2011, we also support the United Nations Global Compact.
The Acticall Group is one of the top 4 players in the French CRM market. Founded in 1996, The Acticall Group has evolved from a pure contact center outsourcing company to an integrated services group in customer relationship management.
Since its creation in 1996, our business has been centered around the value we add to our customers:
business expertise in customer relationship management combined with an industrial approach to deployments
innovative technological expertise with tailored, flexible and scalable, hosted and cost-effective CRM solutions
high ethical and quality standards with a double certification since 2005 : on HR side, the Social Responsibility Label for the customer service industry in France and on quality side, the NF Service "Customer Relationship center" - NF 345 certification. Since 2011, we also support the United Nations Global Compact.
