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OpenRoad Lending Snapshot
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Our mission is to honor God in all we do by providing automotive financial services of a superior quality to our customers and become the premier automotive finance destination on the web by providing world class service to our customers and partners.
Philosophy
To treat others as we want to be treated: treating all our business associates and customers with respect, fairness, and integrity; caring for and listening to them; professionally serving them; always being a model of working hard and striving toward excellence.
Our Goal is to exceed the expectations of our partners and customers in our commitment to providing excellent products and world class customer service. These are the things that set us apart from the others. We are committed to the highest level of integrity and respect in all aspects of our business and professional conduct. We support a positive corporate culture that is both dynamic and challenging, serving as inspiration for personal and professional growth. It is our desire to be the premier auto finance destination on the web.
Values
Deliver World Class Service – We refer to world class service as the “WOW factor”. WOW is such a short, simple word, but it really encompasses a lot of things. You must do something that’s above and beyond what’s expected. We are not an average company, our service is not average, and we don’t want our people to be average. We expect every employee to deliver WOW. We seek to WOW our customers, our co-workers, our vendors, our partners, and in the long run, our investors.
Embrace Change – For some people, especially those who come from bigger companies, the constant change can be somewhat unsettling at first. If you are not prepared to deal with constant change, then you probably are not a good fit for the company. Never accept or be too comfortable with the status quo because, historically, the companies that get into trouble are the ones that can’t respond quickly enough and adapt to change. We are ever evolving. If we want to continue to stay ahead of our competition, we must continually change and keep them guessing. They can copy our images, our processes, and the overall look of our web site, but they cannot copy our people, our culture, or our service. If embracing constant change is a part of our culture, they will not be able to evolve as fast as we can.
Build a Positive Team and Family Spirit – We want an environment that is friendly, warm, and exciting. We encourage diversity in ideas, opinions, and points of view. The best leaders are those who lead by example and are both team followers as well as team leaders. The role of a manager is to remove obstacles and enable his/her employees to succeed. This means the best leaders are servant-leaders. They serve those they lead. The best team members take initiative when they notice issues so that the team and the company can succeed. The best team members take ownership of issues and collaborate with other team members whenever challenges arise. The best team members have a positive influence on one another and everyone they encounter. We are more than just a team though — we are a family.
Philosophy
To treat others as we want to be treated: treating all our business associates and customers with respect, fairness, and integrity; caring for and listening to them; professionally serving them; always being a model of working hard and striving toward excellence.
Our Goal is to exceed the expectations of our partners and customers in our commitment to providing excellent products and world class customer service. These are the things that set us apart from the others. We are committed to the highest level of integrity and respect in all aspects of our business and professional conduct. We support a positive corporate culture that is both dynamic and challenging, serving as inspiration for personal and professional growth. It is our desire to be the premier auto finance destination on the web.
Values
Deliver World Class Service – We refer to world class service as the “WOW factor”. WOW is such a short, simple word, but it really encompasses a lot of things. You must do something that’s above and beyond what’s expected. We are not an average company, our service is not average, and we don’t want our people to be average. We expect every employee to deliver WOW. We seek to WOW our customers, our co-workers, our vendors, our partners, and in the long run, our investors.
Embrace Change – For some people, especially those who come from bigger companies, the constant change can be somewhat unsettling at first. If you are not prepared to deal with constant change, then you probably are not a good fit for the company. Never accept or be too comfortable with the status quo because, historically, the companies that get into trouble are the ones that can’t respond quickly enough and adapt to change. We are ever evolving. If we want to continue to stay ahead of our competition, we must continually change and keep them guessing. They can copy our images, our processes, and the overall look of our web site, but they cannot copy our people, our culture, or our service. If embracing constant change is a part of our culture, they will not be able to evolve as fast as we can.
Build a Positive Team and Family Spirit – We want an environment that is friendly, warm, and exciting. We encourage diversity in ideas, opinions, and points of view. The best leaders are those who lead by example and are both team followers as well as team leaders. The role of a manager is to remove obstacles and enable his/her employees to succeed. This means the best leaders are servant-leaders. They serve those they lead. The best team members take initiative when they notice issues so that the team and the company can succeed. The best team members take ownership of issues and collaborate with other team members whenever challenges arise. The best team members have a positive influence on one another and everyone they encounter. We are more than just a team though — we are a family.
OpenRoad Lending, located in the Dallas/Fort Worth area and founded in 2009, is an award winning auto finance company. We customize the right loan options for our customers, regardless of their credit. Our Loan Care Agents are auto refi experts and will help our customers accomplish their refinance goals.
With now over 200 OpenRoad Lending team members, we have grown tremendously in the past few years and continue to search for amazing individuals to add to our family! We have been voted (by our own team) as one of DFW's Best and Brightest Places to Work the past 5 and we were voted one the of Nation's Best and Brightest Places to Work the last 2 years!
With now over 200 OpenRoad Lending team members, we have grown tremendously in the past few years and continue to search for amazing individuals to add to our family! We have been voted (by our own team) as one of DFW's Best and Brightest Places to Work the past 5 and we were voted one the of Nation's Best and Brightest Places to Work the last 2 years!
