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KNOVA Software Snapshot
Knova Software (formerly ServiceWare Technologies) helps make everyone a know-it-all. The company's knowledge management software enables customers and employees to find answers to product and support questions. Knova's products are used for customer relationship management, quality assurance, call center management, collaborating, and distributing information throughout enterprises. The company also provides consulting, systems integration, support, and training. Knova is a subsidiary of Consona.
