ARI Reviews | Glassdoor

ARI Reviews

Updated September 19, 2017
85 reviews

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3.1
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Carl A. Ortell
46 Ratings

85 Employee Reviews

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Pros
  • Bonus check the end of year and tuition reimbursement (in 14 reviews)

  • ARI encourages a work-life balance (in 5 reviews)

Cons
  • There are no cons for this position (in 4 reviews)

  • Get ready to have the finger pointed at you by management on anything and everything that goes wrong (in 3 reviews)

More Pros and Cons

  1. "Sales Support"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARI full-time (More than 3 years)

    Pros

    The people and culture make the company.

    Cons

    No commission for sales support reps


  2. Helpful (4)

    "ARI"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Disapproves of CEO

    I have been working at ARI full-time (More than 10 years)

    Pros

    lots of focus on family-friendly and work/life issues

    Cons

    that focus on family-friendly and work/life is lip service, the only reason for the perks like occasional lunches and parties is to manage their standing on the 'best places to work' list. Staff is overworked. Supervisors do not listen to input from staff. Office has NO sound control and you will hear every conversation that happens in your set of cubicles, the next set of cubicles, and on a bad day you'll hear the set on the other side of that set. Management has changed the rules for the employee suggestion program, now suggestions are only accepted on things that the management wants to hear about. Pay is below average, and annual raises are averaged with your coworkers, so you will never keep up with inflation. Cost sharing for medical is growing far in excess of pay raises. Old boys club management picks the people to get promoted, very few women and almost no men or women of color get moved up.

    Advice to Management

    Communication. But you cant communicate with the staff if you never leave your mahogany offices.

  3. "Fantastic Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARI full-time

    Pros

    Company really cares about you.
    Everyone in the company gets a yearly bonus.

    Cons

    Still an old school working model but they are getting better.


  4. "Used to be a great place to work...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Coordinator in Mount Laurel, NJ
    Current Employee - Coordinator in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook

    I have been working at ARI full-time (More than 5 years)

    Pros

    Bonus check the end of year and tuition reimbursement

    Cons

    Overworked and way too underpaid for what management asks of employees. Leadership is always hired eternally and does not know the business well enough to motivate and manage employees.

    Advice to Management

    Leadership needs to take a better approach to learning the business before they can innovate the business.


  5. "Used to be a good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at ARI full-time (More than 5 years)

    Pros

    Most coworkers are friendly. On site cafe and gym. Nice clean office building, occasionally throw a few company events. Free coffee.

    Cons

    This WAS a good family owned company. However things turned sour quickly after new management took over. Couple of lower level managers are arrogant and incompetent, only good at micromanagement. Rude and unprofessional to their subordinates, take credit on subordinates' accomplishment while trivializing their work effort, arrogant enough not listening constructive advice, only relied on well-connected so called "export", led to a mess, then blame failure on everyone else but themselves.

    Demand to work beyond normal business hours became norm instead of exception. Long hours did not improve results due to poor management with wrong direction.

    Talented and hardworking folks were voting with their feet, important projects were left in jeopardy.

    Advice to Management

    Get rid of those bad apples. Treat employees with respect.


  6. "Meh..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Mount Laurel, NJ
    Current Employee - IT Analyst in Mount Laurel, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at ARI (More than 8 years)

    Pros

    "Fun" (and frequent) company events, comprehensive recognition program, competitive pay, tuition reimbursement, generally friendly people, decent work-life balance for most but not all employees.

    Cons

    Company events often distract and exclude many employees, medical/401k/PTO benefits are generally lacking compared to other employers, shoe-horned performance goals often reward chronic mediocrity and undermine the entire recognition program as a whole, management often takes a "shoot first and ask questions later" approach and rarely listen to suggestions or criticisms, lack of depth and growth opportunities in the org chart, promotions are few and far in between and tend to create vacuums in the roles those people have left behind, management is not able to recognize the skills and accomplishments of those who have furthered their education.

    Advice to Management

    Take a concerted effort to understand your workforce, their interests, capabilities, aspirations, ambitions, and accomplishments. Reward the people who constantly try to improve themselves by furthering their education. Stop treating everyone equally and stop tolerating poor performance. Give agency to everyone to pursue their passions in what they believe will benefit the company the most--not only what executive management decides to approve.


  7. Helpful (1)

    "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at ARI full-time (More than 5 years)

    Pros

    A lot of employee recognition and good benefits

    Cons

    Employee recognition seemed selective and compensation was not competitive. Upward mobility was near impossible.

  8. Helpful (2)

    "A workplace that you can grow at your pace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Expeditor in Mount Laurel, NJ
    Current Employee - Expeditor in Mount Laurel, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ARI full-time (More than a year)

    Pros

    Family workplace atmosphere. Many opportunities if you want them. Does not discriminate over age. I was hired at age 59.

    Cons

    Somewhat pushes the "Everyone gets a trophy" mentality . Not great at informing the staff of little changes,both professional and personal.

    Advice to Management

    Not all employees want to be totally involved. But proper motivation can bring all people together. Lower management needs more experience.


  9. "Good place to work"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at ARI full-time

    Pros

    The culture here is strong. Executives and management are generally friendly and open. Peers are generally supportive and welcoming.

    Cons

    Work can be stressful at times.


  10. Helpful (5)

    "friendly environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Current Employee - Anonymous Employee in Mount Laurel, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at ARI full-time (More than 8 years)

    Pros

    Everyone smiles in your face. friendly people and family environment. There are a lot of perks like a bonus check at the end of the year (not very much but something), tuition reimbursement, free lunches on occasion, a lot of celebrations. Stable company with no layoffs. Building is clean and supplies readily available. Cafe on location.

    Cons

    The pay is horrible and to get a promotion is like pulling teeth.No matter how long you've been there they will still tell you that you don't have enough experience for the position your applying for or that don't seem excited enough about it. They make excuses to give the job to their buddy or neighbor or peers wife. The yearly raises are spread throughout your department so your stuck getting the measly 2 percent left. There are also no people of color in management positions and maybe only one person of color in a supervisor position. The diversity is lacking in those terms.

    Advice to Management

    Promote internal employees instead of hiring from the outside so much. Give everyone an opportunity to make more money.


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