Access Group Reviews | Glassdoor

Access Group Reviews

10 reviews

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Christopher P. Chapman
4 Ratings

Employee Reviews

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  1. "Overall Positive Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great benefits and I was lucky enough to have experience supervisors willing to impart their experience and knowledge

    Cons

    Not many, however inexperience managers can have be difficult until they gain confidence.

    Advice to Management

    Continue to look for sources of income in the sector that you are strongest .


  2. Helpful (2)

    "A Stale, Outdated Organization"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Access Group full-time

    Pros

    The salary, benefits and hours are decent.

    Cons

    At a glance, Access Group appears to have interesting programs in financial education, political advocacy, grants and professional development for higher education professionals. However, the organization isn't achieving meaningful outcomes in any of these areas, making them pretty much irrelevant. They haven't let go of their corporate identity, including their top-down management style, meaningless jargon and outdated tactics that don't make any sense and aren't aligned with any measurable goals. No one is really fooled by their claims to be a "nonprofit."

  3. Helpful (1)

    "Avoid at all cost!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Account Executive in Washington, DC
    Former Employee - Senior Account Executive in Washington, DC
    Doesn't Recommend
    Negative Outlook

    Pros

    Access Group has good benefits and is in a great location in DC.

    Cons

    I worked at Access Group for about a year, and could not leave fast enough! This organization is poorly run, there is clear misalignment between their stated goals, strategic plan, and actual implementation. The people are nice enough to work with, just monumentally incompetent. When verifiable ideas are presented, they are immediately shot down or given the long slow "we'll look into this..." death. The reason good ideas are shot down is precisely because they are verifiable. The organization has no genuine interest in providing access to law schools at an affordable rate (despite their mission) because their funding comes from student loans. Much like the Truth campaign, whose funding is from cigarettes, this organization spins its wheels, restructures, reorganizes, and rehires so they cannot be held to any accountable standard for what they do with their $400M raked in loans from former law students.

    Advice to Management

    Hire competent people and get out of the way! I don't know that they can actually help themselves because they are the re-treads from other organizations that were sloughed off because they were unwanted.


  4. Helpful (1)

    "Dysfunctional management team in a dying industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Wilmington, DE
    Former Employee - Anonymous Employee in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Access Group full-time (More than 5 years)

    Pros

    - Good benefits and pay was decent.
    - They didn't mind spending money on technology.

    Cons

    - Management had a ton of in-fighting.
    - Everything was a constant power struggle.

    Advice to Management

    Management needs to become servant leaders and cut out the constant power struggle.


  5. Helpful (1)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Access Group full-time (More than 10 years)

    Pros

    Excellent Benefits package, generous Bonus program, good co-workers

    Cons

    Negative tension filled environment with questionable practices.

    Advice to Management

    Assess the members on your team. He is costing you more than he is worth.


  6. Helpful (1)

    "An overall positive experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Accounting in West Chester, PA
    Former Employee - Accounting in West Chester, PA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Access Group full-time (More than 8 years)

    Pros

    The company's compensation and benefits packages were always generous.

    Cons

    Due to the changes in student lending/financing Access Group finds itself in a position where it cannot grow as evidenced by its recent downsizing. If opportunities are available they are likely not opportunities one can grow with long term.

    Advice to Management

    Hang in there. Access Group went through some tough times but is still around and a player in the student loan industry. By now the dust has probably settled and the new Access Group is emerging. Find and retain the right people for the right jobs.


  7. Helpful (1)

    "Former employee of 4 years"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in Wilmington, DE
    Former Employee - Business Analyst in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Access Group full-time (More than 3 years)

    Pros

    Location, reduced work hours, building is open and has many ammenities.

    Cons

    Young company, "Catty" environment to outsiders, inflexible to change, Difiicult to work without micromanagement, Small company, working over Lowes and under a movie theater.

    Advice to Management

    Need to adapt faster to the decreasing market. The economy is against us all now and it could've saved the company from the $14 Million dollar Info Tech team loss with nothing to show.

  8. Helpful (2)

    "My career at Access Group"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Computer Operator in Wilmington, DE
    Former Employee - Computer Operator in Wilmington, DE
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Access Group full-time (More than 3 years)

    Pros

    Access was a great place to work while it existed. There were constant challenges and opportunities to learn. The employees were challenged to make a difference.

    Cons

    Access Group was practically dissolved with all but a mere 5% of its employees left to carry on the name. If your difference didn't work there were consequences.

    Advice to Management

    Get another iSeries.


  9. Helpful (1)

    "I enjoyed my time at AGI."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Wilmington, DE
    Current Employee - Anonymous Employee in Wilmington, DE
    Approves of CEO

    Pros

    -Flexible, family-friendly
    -Respectful environment
    -Very nice people
    -Good benefits package, health insurance, tuition reimbursement, etc.
    -Bonuses based on performance
    -Good amount of time off

    Cons

    -Dying industry
    -Rounds of lay-offs were continuous
    -Unstable
    -Management was not the most competent
    -Some people were set in doing things the old way and not open to change

    Advice to Management

    Obviously, some of the issues at AGI were beyond management's control and were a product of government legislation bringing student lending into the government. The company is trying to reinvent itself which makes it a scary place to work for employees. As much as they can, it would be helpful for management to be open and honest about impending lay-offs and restructuring.


  10. Helpful (1)

    "great place on the hold to work for - with some imporvement could be good for long term"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    - Not micro managed
    - plenty to do
    - allowed to use your own initiative
    - given full responsibility for your work
    - regular meetings with your managers

    Cons

    - career development not pushed due to everyone being so busy
    - company is very busy and expanding so require some review on operational structure to keep control. Its all a bit manic as it stands with customer base increasing.