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Commercial Customer Service Representative
What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Great benefits and always something fun going on." (in 34 reviews)
- "The culture and environment at Advancial are great." (in 15 reviews)
- "Great Benefits although benefits for part time is very little" (in 7 reviews)
- "They are open to new ideas and encourage employees to share theirs through the 'Bright Idea' program." (in 6 reviews)
- "Management allows you to lead with the right amount of support and independence." (in 6 reviews)
Ratings by Demographics
This rating reflects the overall rating of Advancial and is not affected by filters.
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Found 139 of over 141 reviews
Updated Sep 27, 2023
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- 5.0Sep 27, 2023Corporate ManagerCurrent Employee, more than 8 yearsDallas, TX
I work with great people, leadership is strong and company is focused on its employees and members like none other.
Company growing but hard to find good people that match our culture.
- 3.0Aug 21, 2023Processing AssociateCurrent Employee
The corporate office is near shopping and restaurants, which is a plus. Some of the people I work with are nice. Cheaper insurance benefits than other places but have to go through some hoops to get that discount. Other departments seem to care for their employees.
Mgmt and Director in this area likes to play rough shot. They can work remote whenever they want but most of these processing positions require you to be at the office. Have to be careful what you say or want, because you can be targeted, made fun of, and backstabbed. Not a professional feeling and no maturity. Atmosphere is that of high school. Very condescending way of talking to employees, no respect despite all employees being grown adults. Even if they are at fault, there’s never an apology. Too much ego. Stay clear of this area.Advancial Response2mo
We are sorry to hear about your experience and encourage you to reach out to HR to share your feedback.
Advancial Reviews FAQs
Advancial has an overall rating of 3.9 out of 5, based on over 141 reviews left anonymously by employees. 78% of employees would recommend working at Advancial to a friend and 81% have a positive outlook for the business. This rating has decreased by -10% over the last 12 months.
78% of Advancial employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Advancial 4.1 out of 5 for work life balance, 3.7 for culture and values and 4.0 for career opportunities.