Australia Post Reviews | Glassdoor

Australia Post Reviews

Updated April 26, 2017
230 reviews

Filter

Filter

Full-time Part-time

3.7
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Australia Post Managing Director & Group CEO Ahmed Fahour
Ahmed Fahour
121 Ratings

230 Employee Reviews

Sort: Popular Rating Date

Pros
Cons
  • Not getting a full time or permanent job yet (in 5 reviews)

  • The lack of communication from middle management is worrying and makes my job so much harder (in 3 reviews)

More Pros and Cons

  1. "great"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great job, loveley customers it was good

    Cons

    always busy line and no break


  2. "Digital Marketing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Australia Post full-time (More than 10 years)

    Pros

    Still believes in servicing the community including rural areas and seniors needs. Has a huge amount of secure data and can be trusted to use it ethically. Had a great Grad program.

    Cons

    Strategy is too Melbourne centric, futuristic vision is short sighted and great ideas fail due to a lack of adequate change management.

    Advice to Management

    Enable more frontline democracy, the customer service roles really know the customers. Sydney should have been the head office, Melb based strategies aren't small to medium enterprise oriented as so few Melbournites have worked overseas or in large organisations.


  3. "christmas casual"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    good pay, friendly people, great working culture

    Cons

    hard to work in night shifts


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Pretty average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Australia Post part-time

    Pros

    - pay is ok for the work
    - not too stressful, you can go home and forget about work
    -promotion is relatively easy

    Cons

    -bad management
    -poorly structured organisation
    -contractors are underpaid and mistreated


  6. "Sales"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Adelaide (Australia)
    Former Employee - Anonymous Employee in Adelaide (Australia)

    I worked at Australia Post (More than a year)

    Pros

    The pay at aus post is decent.
    Management was very nice to employees
    Reasonable hours
    Easy to learn point of sales systems

    Cons

    Customers can be quite rude especially when it comes to paying late bills
    The sales system froze at times, making peak hours extremely stressful


  7. "Overall Satisfctory"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    Pros

    Good Salary and Lot of Hr

    Cons

    Lot of pressure and work Load.


  8. "The best just you get have!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Postal Delivery Officer in Raymond Terrace (Australia)
    Current Employee - Postal Delivery Officer in Raymond Terrace (Australia)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Australia Post part-time (Less than a year)

    Pros

    Great working hours for people who want family time or want to run a second business like lawn mowing, as I do.

    Cons

    When you really get down to it the only bad side to riding a motorbike all day, is the risk of coming off.

    Advice to Management

    Love the company, love the people, love my job!


  9. "Auspost review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Great group of people to work. The Service Management team are innovative.

    Cons

    No cons. Good company though work for.


  10. "Retail"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PSO in Melbourne (Australia)
    Current Employee - PSO in Melbourne (Australia)
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Australia Post part-time (More than 3 years)

    Pros

    Working with lots of great people, busy job with lots of movement, interacting with a variety of customers, great job for someone who likes people.

    Cons

    Full time positions very rare, people cannot live on a 60% wage for unlimited years. Lack of flexibility in hours so staff can obtain another job if they need to make up for loss of wages working part time.

    Advice to Management

    Management need to ask what their staff want and need, instead of inflexibility. Pay your parcel delivery people more, their wages are disgraceful especially those hired as contractors, they work so hard for little reward.


  11. "Pro's and Con's"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Some great people! Interesting projects although poorly run.

    Cons

    Horrible culture! Need to focus on building a modern culture.

    Advice to Management

    Focus on building a modern and sustainable culture.


Showing 230 of 255 reviews
Reset Filters