BACTES reviews

2.7

43% would recommend to a friend

(22 total reviews)

William Bailey

75% approve of CEO

46% positive business outlook

BACTES has an employee rating of 2.7 out of 5 stars, based on 22 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BACTES employee rating is 30% below average for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

22 reviews
5.0
Jul 30, 2018
Recommend
CEO approval
Business Outlook

Pros

Great bosses, awesome commission structure that motivated you to work hard, you felt valued by everyone

Cons

Sharecare came in and decided that everything that BACTES had built up needed changed, and they turned it from the best job ever to the worst job ever, and they don't care. When I pointed out that I was now making $2000 less EVERY MONTH because of the change in commission, I was told that I was misreading my paycheck stubs (despite them clearly showing exactly what I am saying here) and that I would make more under the new bonus structure. The new bonus structure is tapped out at $500/month and if you make ONE mistake, they disqualify you from making the bonus, so now they literally make up mistakes on your work so they can avoid paying. I've caught QC in lies about mistakes they claim I've made!

2.0
Jul 30, 2017

Not a good choice if you are a woman or in sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the individuals working at BACTES are dedicated to their clients and peers, wonderfully engaged and team-oriented, with long tenures of great results who work very hard.

Cons

BACTES is an 'old school' company trying unsuccessfully to reinvent itself under the umbrella of ShareCare, as a healthcare technology company. However, BACTES sells against technology and in fact, has a very weak technology platform, as well as a very manual approach to processing medical records. BACTES is very male-centric in the sales arena and my manager frequently admitted that it was 'under-represented by women.' It's an unfortunately typical 'old boys' club, with the preferred sales techniques being akin to motorhome sales - great for male salespeople very skilled in hardball, transactional sales rather than consultative ones where the relationship is important. Male or female, if you don't make your numbers in 6 months, you're fired. The sales manager in the region in which I worked was inexperienced in sales and sales leadership and resorted to sales bullying tactics to humiliate salespeople in the performance improvement plan leading up to firing. The other reason not to join this company is the reality of the healthcare current sector in terms of contraction of the number of companies needing BACTES services, as well as the fact that many companies are taking the services they offer in-house, no longer requiring a vendor. It's a mature business model, saturated, with no innovation and on the decline overall. The other major factor is regulatory pressure, dramatically decreasing revenues and putting downward pressure on profits, making it very hard to support an expensive sales force.

3.0
Dec 23, 2016

ROI Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay Decent co-workers Flexibility Excellent Training Busy Busy Busy for a great multi tasker! Stable Reliable

Cons

Unfair management No communication No other comment Stressful

Viewing 1 - 3 of 22 Reviews

Glassdoor has 22 BACTES reviews submitted anonymously by BACTES employees. Read employee reviews and ratings on Glassdoor to decide if BACTES is right for you.