BECU Reviews | Glassdoor

BECU Reviews

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Found 206 reviews

4.1
StarStarStarStarStar
Rating TrendsRating Trends
85%
Recommend to a Friend
93%
Approve of CEO
BECU CEO Benson Porter
Benson Porter
135 Ratings
Pros
  • "Culture, benefits, and work life balance(in 27 reviews)

  • "Great benefits, flexible hours and involved leadership combine to make a very positive working environment(in 31 reviews)

Cons
  • "Work life balance tends to fluctuate(in 8 reviews)

  • "Very unrealistic sales goals, and rude customers who didn't understand the business model(in 8 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (2)

    "I may never leave- love this place"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Tukwila, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BECU full-time for more than 6 years

    Pros

    Flexibility of schedule Super supportive teams Employee culture BECU really lives by the values and philosophy of People Helping People. They use the member as their guide for decision making which feels incredibly refreshing for a financial institution to be so very mission driven. It translates into the every day culture where employees are empowered to do the right thing for the member.

    Cons

    Located in Tukwila, which isn't super convenient

    BECU Response

    June 4, 2018HR Communications

    Thank you for sharing your kind feedback about your employment experience and the culture here at BECU. We truly believe BECU is a great place to work which wouldn’t be made possible without dedicated employees like yourself. As you mentioned, putting our members first is at ...

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  2. "Great people and mission"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Member Consultant III in Auburn, WA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at BECU full-time for more than 4 years

    Pros

    Love knowing I was doing the right thing.

    Cons

    Sometimes the goals were unrealistic.

    Advice to Management

    Listen to your NFC’s more.

  3. Helpful (1)

    "Tremendous opportunity; values-based leadership & culture"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at BECU

    Pros

    On the Retail Delivery team, very strong leadership belief in developing employees evidenced in many new positions being created in branches and back office. Great time to join and grow your career. I’ve been at BECU 7+ years and have learned so much and grown as a professional. BECU cares and it’s demonstrated in many aspects. It’s a growing and ethical organization focused on serving people. Diversity and inclusion...

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    Cons

    Growing pains which naturally come as organizations get bigger.

    Advice to Management

    Communication is key for alignment. Continue to gain a pulse of where employees are at on a regular, frequent basis.

  4. Helpful (1)

    "BECU"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at BECU part-time

    Pros

    Great benditos and management

    Cons

    Felt like I was under a microscope. Bad checks and balances system. Still uses paper deposit slips.

    Advice to Management

    The no teller thing isn’t working.

  5. Helpful (3)

    "Managers vs Leaders"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at BECU

      Pros

      Volunteer Hrs allowed Vacation Hrs yearly

      Cons

      Poor Management structure Very poor, undeveloped new employment on-boarding & education standards

      Advice to Management

      Many Managers, no Leaders. Poor understanding, & communication across business units A great deal of education needed in every business segment. A huge lack of understanding of partner business segments, offerings and role across the board. I’ve never worked with a financial entity, with such poor internal education for employees.

      BECU Response

      January 29, 2019HR Communications

      We appreciate your comments and service to BECU. As a credit union, we are committed to the professional growth and well-being of our employees, and providing them with the education, tools and resources needed to thrive and create remarkable member experiences. This includes ongoing ...

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    • "Member Consultant"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Member Consultant in Kent, WA
      Recommends
      Neutral Outlook
      Disapproves of CEO

      I worked at BECU full-time for more than 2 years

      Pros

      Good pay and benefits, almost everyone its really frindly

      Cons

      They have you floating a lot you never stay at one place

      Advice to Management

      Open more branches before you hire more people

    • "mortgage department"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Mortgage 
      Recommends
      Negative Outlook
      Approves of CEO

      I have been working at BECU full-time for more than 9 years

      Pros

      Great benefits, medical, dental, 401K match, PENSION.

      Cons

      The Blame Game & Nepotism are alive & well

      Advice to Management

      Treat your employees as good as you treat your members. FIX THE PHONE SYSTEM.

      BECU Response

      February 15, 2019HR Communications

      Thank you for sharing your thoughts and concerns. Our employees are what make BECU a great place to work and we appreciate everything you do to create fantastic member experiences. At BECU, we’re continually looking for ways to improve the employee experience. If you have specific ...

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    • "Great Place To Work and build a Career"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Seattle, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BECU full-time for more than 2 years

      Pros

      Thoughtful and friendly coworkers and leadership. Above average benefits for the Seattle market. Solid growth path leading to opportunities for employees. Ethical and community focused. Walk the talk when it comes to people helping people. Overall a positive experience as an employee and a member.

      Cons

      A bit dated on technology and processes. Slower to adapt to changing ecosystem in technology. Salaries at all level are below Seattle average - difficult to sustain this way with cost of living in Seattle. Also possibly not able to attract top talent, which Seattle has plenty to offer.

      Advice to Management

      Stay with the times - make sure that with growth, manage execution, reduce wastage due to long running projects that never seem to end due to poor planning. Efficiencies gained and money saved could be used for compensation equivalency with other companies in the Seattle Market.

    • Helpful (3)

      "Overall Great Employer, Some Room for Improvement"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at BECU full-time for more than 6 years

      Pros

      Generous PTO, health benefits, good development opportunities, immediate team relationships strong

      Cons

      Unnecessary bureaucracy; hard to have your opinion heard; few women and low diversity in executive positions; hard to break out of your department; lots of pressure and expectations on frontline staff with limited accountability in back departments; obvious favoritism in leadership

      Advice to Management

      Increase accountability in back office departments; increase pay; more transparency

      BECU Response

      December 18, 2018HR Communications

      Thank you for your feedback and tenure at BECU. We truly value your thoughts and are appreciative of everything you’ve done and are continuing to do to put our members first. We believe that leveraging our differences is critical to our success in delivering quality service to ...

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    • "BECU is a special culture within financial services"

      StarStarStarStarStar
      • Overall
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Seattle, WA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at BECU full-time for more than a year

      Pros

      BECU is a unique culture in banking that is rarely found anywhere and special because it is one of the only and last local Seattle based banks of it’s size. Excellent benefits, coworkers and values. Because the home office is local, many more career opportunities for those who stay in Seattle. Wait-no brutal soul crushing micromanage and product pushing makes for happier employees and members?!

      Cons

      Credit unions have less risk appetite for good reason, but it can seem like we are passing up a lot of current opportunity taking market share from larger competitors by not always being able to compete on product or price. We encounter business that wants to leave the big banks but cannot because we can’t offer the same platform and that is sad.

      Advice to Management

      BECU can go from very good to great by focusing a bit on raiding comp for retail, Seattle costs of living have rapidly risen and many team members have not had their pay raises keep pace. A credit union of this size in our market can do better in terms of pay.

      BECU Response

      November 20, 2018HR Communications

      Thank you for sharing your positive experiences while working at BECU. The unique culture that you describe is something we strive for and work to create for our employees. We truly appreciate all of the service you provided our members. Our continued growth creates more opportunities ...

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    Found 206 reviews