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Bark.com

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Bark.com

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Bark.com Reviews

Updated Nov 20, 2023

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Found 70 of over 72 reviews
3.6
63% Recommend to a Friend
Bark.com Founder Kai Feller
68% Approve of CEO

Found 70 of over 72 reviews

3.6
63%
Recommend to a Friend
68%
Approve of CEO
Bark.com Founder Kai Feller
Kai Feller
51 Ratings

Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Fantastic team to work with where everyone has a voice to be heard, which can help influence the product we build.(in 9 reviews)
  • "Management is always there to support you, but they simultaneously trust you to handle the situation.(in 6 reviews)
  • "people are lovely(in 6 reviews)
  • "Great culture(in 5 reviews)
  • "Good benefits(in 3 reviews)
Cons

Ratings by Demographics

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This rating reflects the overall rating of Bark.com and is not affected by filters.

    1. 2.0
      Jun 17, 2023
      Customer Success Specialist
      Current Employee, less than 1 year
      London, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Amazing people working with you

      Cons

      Bark incentifies referring friends to work which is a double edge sword: - you've got to work with your friends, but; - there's no seniority ( all the agents are young, and usually, it's their first office job) You're being micromanaged every day, Pay is low; commissions are low and hard to get since you're expected to answer 126 emails or calls daily, so there's hardly any time to sell. You have to do everything: take calls with customers' poor experiences, and partner's complaints, introduce new customers to the platform, explain to non-tech-savvy users how to add a picture or press a button, rarely you take a non-angy or not complaining call. No way to progress within the company or get a rise. Job is tedious, and you fix the same issues every day. At every company event, you hear how Bark is growing 40% year on year, but you never hear anything about a rise.

      4
      1. 1.0
        Nov 20, 2023
        Customer Support Executive
        Former Employee, less than 1 year
        London, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        None that I can remember

        Cons

        I could write a book about the negatives of working for Bark.com

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        1. 5.0
          Jul 5, 2023
          Customer Success Associate
          Current Employee, more than 3 years
          London, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          - the perks and culture of wellbeing - amazing socials and small thoughtful events regularly such as smoothies and platters, snacks that people like within the team, - the office manager is great - gym pass - shares - l&d budget to use on whatever your interests are - insane parties woop - lots of opportunities to shape the kind of career you want in life

          Cons

          - lack of processes and structure but again, we are on this learning curve together and laying a lot of these processes for the first time. - there isn't much in terms of coaching and development - you learn LOADS but its often by figuring it out yourself and being thrown in the deep end. Not mad as it sets you up really well for a future role but actual mentoring would be so appreciated.

          1. 1.0
            May 15, 2023
            Marketing
            Former Employee, less than 1 year
            Recommend
            CEO Approval
            Business Outlook

            Pros

            The people who work here are incredibly smart and ambitious with a great helpful attitude but unfortunately this does not extend to everyone.

            Cons

            History of the role has always being deprioritised Minimal diversity in senior roles (gender and race) and this was reflected in set expectations in comparison to peers Information was intentionally gatekept and there was clearly a mishap in lines of communication Managers/SLT saying offensive things in meetings/Slack One or two senior people who have been in the business a while are resistant to change Lack of feedback which created unknown and unshared expectations No clear business vision or strategy No feedback culture or existing HR processes

            1
            1. 5.0
              Sep 12, 2023
              L and D
              Current Employee, more than 1 year
              London, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              They make me feel valued and like I belong there. Lots of company benefits and opportunities for progression. It is a very friendly and diverse team and caters for individuals' needs.

              Cons

              Internal processes could be simplified.

              1. 1.0
                Sep 14, 2023
                Digital Applications
                Former Employee, less than 1 year
                London, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                None Four Three Two One

                Cons

                Cultural adversarial No formal induction Poor inexperienced leadership Actually has the capacity as a company to destroy an individual Culture of fear Long working hours Negativity Representative of a great example of how not to develop and retain your workforce beyond reaching your profit line

                2
                1. 1.0
                  Sep 5, 2023
                  Customer Success
                  Former Employee, more than 1 year
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  The team, nothing else really stands out about a pro

                  Cons

                  The management is trash, benefits and pay are mediocre at best description. Empty promises made regarding advancement and training. The entire business is based off selling peoples contact details. Nothing about this role was a value add

                  3
                  1. 1.0
                    Apr 18, 2023
                    Customer Success Agent
                    Former Employee, more than 1 year
                    London, England
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Unfortunately, my experience when leaving bark.com has overshadowed any pros.

                    Cons

                    My experience when leaving bark.com was not a good one. The finance department never issued me with my P45 form. Despite following up numerous times and being told that the finance department would send the form out to me, I still never received it. As a result, I have experienced many complications which has impacted my financial stability. It is a legal requirement for an employer to issue a P45 to workers who are leaving the business. The fact that bark.com never issued my P45 shows how unprofessional, unreliable and disappointing they have been as company. Unfortunately, it has soured any positive experience I have had at the company and I am still experiencing the financial consequences going into the new financial year. It seems as though when employees are on their way out, professionalism and standard employee rights are thrown out of the window. Really disappointing.

                    3
                    1. 1.0
                      Feb 2, 2023
                      Customer Success Specialist
                      Former Employee, more than 1 year
                      London, England
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      - Hired many young people at a similar life stage - Fun parties where you get to live like a millionaire for the night - Working with people and clients from all over the world *Anyone considering applying here, please take all reviews from current employees with a grain of salt. Management requested employees to complete Glassdoor reviews while we were in the office WITH management there (and still needing to be employed to pay our bills).*

                      Cons

                      - Unsupportive and toxic work culture - Managers and leads regularly turned a blind eye to sexual misconduct - Management take advantage of young staff starting out their career by expecting them to take on additional responsibilities for free - Encouraged staff to come into the office and attend workplace parties during COVID - I do not believe management are considerate of welfare of staff in any manner - Management dishonestly promised sponsorship and the same promotion to multiple employees. - Illegal drug use and excessive binge drinking at work parties which led to sexual misconduct by one of the highest members of management to junior sales staff - No encouragement for development or growth - The most toxic work environment I have ever been employed - The day to day was relatively mundane and not challenging - Barely livable wage for London

                      3

                      Thank you for your review. Here at Bark we do not tolerate any inappropriate behaviour and we foster an inclusive work environment. We would like to speak to your directly to investigate your concerns raised so please reach out to hr@bark.com.

                      1. 2.0
                        Jul 20, 2023
                        Performance Marketing Manager
                        Former Employee, more than 1 year
                        London, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Great people to work with and a work hard, play hard culture.

                        Cons

                        Work life balance, cut throat and under staffed.

                      Viewing 1 - 10 of 70 Reviews
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                      Bark.com Reviews FAQs

                      Bark.com has an overall rating of 3.6 out of 5, based on over 72 reviews left anonymously by employees. 63% of employees would recommend working at Bark.com to a friend and 63% have a positive outlook for the business. This rating has decreased by -8% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, Bark.com employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Bark.com. This rating has decreased by -9% over the last 12 months.

                      63% of Bark.com employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Bark.com 3.4 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at Bark.com to be benefits, management, career development and the cons to be senior leadership, work life balance, compensation.

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                      ComEd

                      Got booted from my former position about 4 years ago, which I LOVED. I have the impression I was "kept" in sympathy. Now that I have my feet beneath me, I feel like I'm running in place. Over the past 2 years, I've probably applied for about 100 positions in other departments. True, a few were unlikely moonshots, but for the most part I didn't misrepresent myself. Am I the world's worst interviewer? Otherwise.. shouldn't I have been accepted elsewhere, by choice?

                      2
                      4 Comments

                      Administrative Assistant

                      I haven't worked since Jan. 2020 when my job as administrative assistant for the Hospitalist group was eliminated. I can't begin to count the number of applications submitted, interviews I've had, jobs that I was told were mine then they weren't, etc. Several jobs have fallen through or not panned out. I am not a job hopper and want to stay where I go. I have a zoom interview tomorrow for a front desk receptionist position at an oral surgeon's office. Any interview tips are appreciated.

                      7
                      5 Comments

                      Meta

                      Hey all, I’m looking for advice on program manager hypothetical interviews such as: “what would you do if X happened?” Is there a particular thing or core value that Bloomberg looks for? Thanks!

                      1
                      0 Comments

                      Glassdoor has 72 Bark.com reviews submitted anonymously by Bark.com employees. Read employee reviews and ratings on Glassdoor to decide if Bark.com is right for you.