Botkeeper reviews

4.1

78% would recommend to a friend

(137 total reviews)

Enrico Palmerino

92% approve of CEO

71% positive business outlook

Botkeeper has an employee rating of 4.1 out of 5 stars, based on 137 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Botkeeper employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

137 reviews
2.0
Oct 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Old BDR manager was great. He is no longer with company

Cons

CMO runs the BDR team and micromanages their activity. Most reps are put on PIP at some point during their tenure. Every BDR I started with has left the company in search of roles with clear paths to promotion. Botkeeper is a SAS company that refuses to operate like one.

4.0
Mar 8, 2021
Recommend
CEO approval
Business Outlook

Pros

- Easy onboarding; I got my 16" MBP 2 weeks before I started and setup with Botkeeper systems was a breeze - Fun team culture, everyone works very closely together - Good remote start experience; webcams frequently on from team members and everyone willing to set 30 minutes aside to get to know you outside of just the day to day - Clear expectations of what I needed to do / what was expected of me - Enjoy using 15Five to stay on top of my goals and keep my Manager updated on what is going on in my day to day - No micromanagement; I'm empowered to do things the way that makes the most sense to me and my team - Great learning experience - Respectful of time off - Really diverse environment that is super open and supportive - Very fair compensation package

Cons

- Typical busy startup with a lot going on; lots of work to do - Can be very fast paced - sometimes eats into Work/Life balance but typically pretty good - Have to be able to operate with a certain level of uncertainty / Not always going to feel like what you did was "perfect" - Very remote workforce with Engineering / Product located in different areas. Will make it hard to colocate at any point in the future.

avatar
Botkeeper Response
5y
Thank you so much for your detailed review, we're so glad you've been enjoying your time at Botkeeper! We love to hear that you feel empowered to make your own decisions- we trust that the employees we bring on board are skilled at what they do and love to see what can happen when they're able to put that expertise to use. You're right that it can be hard to find the right work life balance as we all collaborate to grow the company, but we encourage you to make sure you're taking enough time for yourself to rest and recharge. We are grateful to have you on the team. Thank you again!
2.0
Oct 3, 2019
Recommend
CEO approval
Business Outlook

Pros

This company provides a great service in the bookkeeping industry, using artificial intelligence and machine learning to streamline bookkeeping tasks. - The interview process was thorough, but not overly extensive. - Great opportunities for remote employees. - Salary in line with the role, responsibilities, and level of experience. - Solid benefits and unlimited PTO

Cons

- At times, management seemed disorganized. - Authority is given to management based on seniority, not experience or level of knowledge. - Lack of direction, specifically within the marketing department. During my tenure at Botkeeper, management was chaotic and lacked leadership. Company insight or direction desired by executives was never clearly passed along by management and it was often expected that a new hire should "just know". Management often seemed lost and overwhelmed and offered very little direction or insight; making the job very difficult to succeed in. Too often was management quick to brush off communication and opportunities to mentor because of being "busy" or obvious lack of knowledge.

avatar
Botkeeper Response
6y
Thank you for your review. We are glad you enjoyed the flexibility, benefits and are happy to hear of your continued support for botkeeper. We agree with you, that with a management role comes the responsibility to lead and motivate one's team and are sorry to hear you felt this was lacking in your experience. Not only do we provide continued education around botkeeper specifics, but we also invest a great deal of time in continued leadership/management training and will continue to do so. Thank you again for your feedback.
Viewing 1 - 3 of 137 Reviews

Glassdoor has 144 Botkeeper reviews submitted anonymously by Botkeeper employees. Read employee reviews and ratings on Glassdoor to decide if Botkeeper is right for you.