Does CapMetro pay their employees well?

According to anonymously submitted Glassdoor reviews, CapMetro employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at CapMetro. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at CapMetro?

66% of CapMetro employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated CapMetro 3.1 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at CapMetro?

Bus Operator (5) , Project Manager (4) , Customer Service Representative (3) , Operator (3) , Anonymous (2) , Director (2) , Program Manager (2) , Technical Project Manager III (2)

What are the pros of working at CapMetro according to real employee reviews?

"On contract the pay is good." ((in 9 reviews)); "The people are great and the work we get to do to serve the city is awesome." ((in 8 reviews)); "Friendly staff and coworkers in operations." ((in 3 reviews)); "Benefits, free bus pass, gym" ((in 3 reviews))

What are the cons of working at CapMetro according to real employee reviews?

"There is a definite and methodical process of abuse from management as well as the customers." ((in 8 reviews))

What are employees saying about CapMetro layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about CapMetro layoffs and their outlook for job security at CapMetro in 2026.

What are the top reviewed CapMetro locations?

Austin , Pflugerville , Santa Monica , Columbia

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CapMetro

CapMetro reviews

3.2

66% would recommend to a friend

(75 total reviews)

Dottie Watkins

82% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (75 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

CapMetro has an employee rating of 3.2 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CapMetro employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

75 reviews

5.0

Jun 23, 2026

Great work/life balance but confusing management changes

Business intelligence developer

Recommend

CEO approval

Business Outlook

Pros

Great work/life balance and people

Cons

Management is changing and the goals are changing which reflects as confusing expectations

4.0

Jun 1, 2026

Great people and flexibility

Lead - learning and development

Recommend

CEO approval

Business Outlook

Pros

The people are great and there's a lot of flexibility. It's very community-focused.

Cons

I wish we had more PTO every year.

4.0

Jan 15, 2026

Good company to work for

Program manager

Recommend

CEO approval

Business Outlook

Pros

The company offers a good work-life balance, allowing employees to maintain a healthy equilibrium between their professional and personal lives.

Cons

Decision making processes are slow.

Viewing 1 - 3 of 75 Reviews

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Jobs at CapMetro

Dispatcher, Public Safety

Contracts Administrator II

Manager, Vehicle Maintenance

Austin, TX

View job