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Capstrat Reviews

Updated October 6, 2017
43 reviews

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2.4
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Karen Albritton
6 Ratings

43 Employee Reviews

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  1. "Great place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Very fun. Worth the years spent here.

    Cons

    Long hours but worth the work.


  2. "Terrible experience with irrational manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Capstrat full-time

    Pros

    A number of really Smart, passionate people, Really interesting client work and great learning experience

    Cons

    BCBSNC leader and some team members were toxic.

    Advice to Management

    Do something about the emotional abuse caused by the walking temper tantrum that is an Executive over BCBSNC

  3. Helpful (4)

    "Miserable experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Raleigh, NC
    Former Employee - Anonymous Employee in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capstrat full-time (More than 3 years)

    Pros

    "Some" sincerely good people. Flexible work place where you could work from home if needed. Nice office space. Awesome creative director who has his hands tied and has an uphill battle, but if they would just listen to him things would get better. He is their only saving grace.

    Cons

    Fake people, Terrible integration of departments. Bad communication. Once Ken Eudy left the whole place fell apart and the creative took a nose dive. It's a glorified kinkos one crappy assignment after another churn it out. Ketchum is very difficult to work with, being a PR firm and trying to tell advertising people how to do their job, it was like oil and water. Literally had account people at Ketchum directing the creative. The new CEO for Ketchum south is very nice and smart but it just wasn't working. Worst job I ever had.

    Advice to Management

    Focus on doing great work and let your employees know they are valued. Hire people with experience not fresh out of school folks. If you are going to hire that way at least train them. Anyone can take an order and pass it along. You need people who think about what's best for the client and do work that shows it, Go after clients that are different, diversify. Get rid of the fake butt kissers


  4. Helpful (7)

    "A turnaround is still possible, if you're willing to do the work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Director in Raleigh, NC
    Former Employee - Account Director in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capstrat full-time (More than 5 years)

    Pros

    Good people, challenging projects, great space.

    Cons

    The chief contributions of the account services lead include: inciting panic, playing the victim and throwing a tantrum the moment things don't go her way. Worst of all, this behavior is rewarded instead of reprimanded.

    Advice to Management

    Take a serious look at how your industry has shifted and the groups that create value for the agency. Treat the underlying causes of the issues that plague the company and not just the symptoms - there are more than a few recurring themes and actors.


  5. Helpful (3)

    "Great work to do, less freedom than before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capstrat full-time

    Pros

    Flexible time and good people, everyone knows the office space is great. Ketchum purchase does bring in interesting projects.

    Cons

    Since Ketchum there is more admin to deal with, many great people have quit or been fired, pressure to make numbers seems to be bigger

    Advice to Management

    Make sure people know they're valued and working harder or better will lead to something. Keep the flow of interesting clients coming.


  6. Helpful (3)

    "Was a great place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capstrat full-time

    Pros

    Prior to Ketchum it was a great place

    Cons

    After Ketchum it is a horrible place


  7. "It's a nice enough place to work, but you probably won't retire there."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capstrat full-time

    Pros

    A good group of people. Smart, hard working and easy to get along with.

    Cons

    The projects are mostly small and don't require the level of thinking which promote career growth.

    Advice to Management

    Refocus on being industry experts for the clients.

  8. Helpful (2)

    "Account Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capstrat part-time (More than a year)

    Pros

    Multiple clients. Fun campaigns. Great talent. Awesome office. Good people. Young environment. Very casual. Great experience and knowledge gained.

    Cons

    Close to bad company culture. Relatively high turnover (to other agencies too). Horrible work-life balance. Clients can be unrealistic sometimes.

    Advice to Management

    Listen to employees. We know there is work that needs to be done. Not asking for an easy job. Demands are unreal sometimes.


  9. Helpful (3)

    "Not a professional environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capstrat full-time

    Pros

    Fast-paced and there are some smart folks there.

    Cons

    Karen has unrealistic demands of everyone. Leader of BCBSNC account is a cancer that has spread throughout the office. A lot like high school with cliques. Not a professional environment.


  10. Helpful (2)

    "Toxic work environment with high turnover"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capstrat full-time (More than a year)

    Pros

    Smart people and great clients.

    Cons

    In retrospect, I should have looked at Glassdoor before working at Capstrat. Previous negative reviews are entirely correct. The toxic work culture and drama created by gossip are likely the reason Capstrat has high employee turnover. Work expectations are unrealistic. HR is unprofessional and doesn't communicate well with new hires or employees. The list goes on...

    Advice to Management

    Learn to treat employees with respect. Ask questions about how you can help and act as a resource. Common courtesy and employee morale is just as important as client satisfaction.


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