Chargebee reviews

Krish, Co-founder here. Your feedback seems genuine, heartfelt and coming from a place of care. Thank you. I acknowledge the facts that you are pointing out that we have scaled teams rapidly in the recent past and there is a lot of change going on. And not all changes are positive and we realise that what you are pointing out could be true. I am sorry for your experience. 50% of the org is less than 9 months old and we acknowledge the need to focus internally to ensure that what is valued by individuals and must be preserved is preserved. We fundamentally believe that most managers and people have good intent to do the right thing (their version of truth) for the org but intent alone isn't enough. We have a lot of work ahead of us to over communicate the nuances of what is important here and it seems we have a huge gap here. Many of us look up to various companies for various reasons and inspirations and I look up to the Microsoft's turnaround sorry of changing their culture inside out in the recent past for inspiration. If a company of that size can do it there is a lot of hope for all of us. :-) As builders it is important to believe that it is possible. We genuinely want to build a company for the long term and this requires all those who care to help us with specific feedback and I sincerely appreciate your feedback. While I may have the intent and we may believe we are fixing things it is important that we know that we are fixing the right problems that you are pointing out to. It says you are a current employee and it is even more important feedback from that perspective. If you don't mind reaching out to me or RU to share specifics that will be helpful for us to understand better. Thank you