Command Education reviews

Thank you for taking the time to share your experience with us. We’re very sorry to hear that your time here ended on a frustrating note, especially after so many years of contributions. We want to recognize the effort and impact that long-tenured employees bring - it’s deeply valued, and we’re sorry that wasn’t how you felt in your final experience. We also want to thank you for sharing some of the positives you experienced along the way. It means a lot to know what aspects of the work and culture resonated with you. For the benefit of future readers, we’d like to clarify a few points. Our bonus and compensation programs are designed to be competitive, but we are continually evolving our practices to ensure consistency, transparency, and equity across the board. Criteria is being consistently evaluated and revisited regularly so that recognition and rewards reflect the contributions of our team in a more consistent way. And while not every career path looks the same at Command, we work hard to recognize contributions in tangible ways. We know this work can be demanding - students’ schedules often mean evenings and weekends, and college application season can be quite intense. That kind of schedule isn’t for everyone, but many of our team members find the rhythm rewarding, especially given the impact they’re able to have on families and students. While peak periods can be busy, 80-100 hour weeks are never the norm (even during high-demand times such as Senior Season), and many employees maintain a sustainable balance and stay with us for years. We also want to address culture and growth. Feedback is not only welcomed but has directly shaped our benefits, offsites, and internal policies over time. While we may not get everything right, retaliation is not how we operate. Similarly, our confidentiality and non-compete agreements are standard for the industry and exist to protect the collective work our team invests in creating resources that make a difference for students. We regret that you felt unsupported or unheard during your time here. That is truly not the experience we want for our employees. We’ll continue reflecting on your feedback and using it as an opportunity to improve. We are proud of the community we’re building and the students we serve, and remain committed to making Command a place where talented people can thrive for the long haul. Thank you again for sharing your perspective and for giving future job-seekers additional insight. - The Command Education Leadership Team