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    Coverall Reviews

    Updated May 17, 2017
    118 reviews

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    Full-time Part-time
    2.6
    Star Star Star Star Star
    Rating Trends Rating Trends
    Recommend to a friend
    Approve of CEO
    (no image)
    Rick Ascolese
    50 Ratings

    118 Employee Reviews

    Sort: Popular Rating Date
    Pros

    • Good pay the staff is really great (in 6 reviews)

    • The base salary is important to me and the commission rate excellent, and I appreciate the benefit package as well (in 5 reviews)

    Cons

    • Then they try and offer them to "unsuspecting" NEW Franchise owners (in 21 reviews)

    • High turnover, upper management treats the position like a revolving door (in 7 reviews)

    More Pros and Cons

    1. "Sales Job"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Sales Consultant in San Francisco, CA
      Former Employee - Sales Consultant in San Francisco, CA
      Recommends
      Positive Outlook

      I worked at Coverall (More than a year)

      Pros

      Competitive base pay, training support, car allowance.

      Cons

      You need to get your goal and work hard to make it happen.

      Advice to Management

      Management seems to change frequently.

    2. "Lead Generation Sales Associate"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Lead Generation Sales Associate in Norcross, GA
      Former Employee - Lead Generation Sales Associate in Norcross, GA

      I worked at Coverall full-time (Less than a year)

      Pros

      Great Coworkers and Team. Positive Environment

      Cons

      Financial Instability - reduced number of staff

    3. "Outside sales"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      Former Employee - OSC in Madison, WI
      Former Employee - OSC in Madison, WI
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Coverall full-time (More than a year)

      Pros

      Not having to be in the office. As all sales positions, very independent.

      Cons

      Well, let's see. Territories are not equal at all, not even close. But goals are alike for all territories. Management, management, management!! VP's, GM's that treat you like you at going to be fired at any time. This is the number one complaint. They almost act like they really don't like you at all. I mean even if you are a top rep. The GM's are idiots and the VP needs to move on. Very angry management. If you like that type of environment - go for it. But, times have changed and sales people are the key to your company. Better start treating them right! Too many companies will.

      Advice to Management

      Shake it up - get new blood, before it is too late. The great sales professionals will run from you.

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    4. "General Manager"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Current Employee - General Manager in West Chester, OH
      Current Employee - General Manager in West Chester, OH
      Recommends
      Positive Outlook

      I have been working at Coverall full-time (More than 8 years)

      Pros

      Customer oriented, great management, cross training, above national and local pay scale.

      Cons

      When its busy expect long hours, when its slow be prepared to work 30 hours. Small company with a lack of advancement

    5. "office cleaner"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Buffalo, NY
      Former Employee - Anonymous Employee in Buffalo, NY
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Coverall part-time (Less than a year)

      Pros

      getting to travel to different offices

      Cons

      needing company sweaters for winter because we weren't supposed to use our own

      Advice to Management

      get long sleeve shirt and sweaters please

    6. "Franchise owner"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Franchise Owner in Chicago, IL
      Former Employee - Franchise Owner in Chicago, IL
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Coverall (More than 8 years)

      Pros

      This is marketing company, they trying to sell contracts, way underbid, anyway they dont have to much to sell, numbers mostly fake, just promises and bs

      Cons

      Nice folders, great first impression and thats all, cash your money and listen to voice mails and wait months,

      Advice to Management

      Keep those fake managers out, its a lot similar companies selling same bs

    7. "Ops Mgr"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Ops in Louisville, KY
      Former Employee - Ops in Louisville, KY
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I worked at Coverall full-time

      Pros

      Not many pros, expect to work long hours, nights and weekends

      Cons

      If you like to be micro managed, and work way too many hours per week, be underpaid, this is your place to work. Be prepared when the out of touch VP comes in from the corporate office, you will be belittled during every conversation, so it's best to just nod your head. Owners have no clue what idiots they have in Sr management

      Advice to Management

      Get rid of Sr managers

    8. "Lead Generation Sales Associate LGSA"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - LGSA in Richmond, VA
      Former Employee - LGSA in Richmond, VA
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      Pros

      Shirts are nice ,logo is nice ,core four is nice but still a horrible company not a lot of pros it's really truly terrible. Like what an experience.

      Cons

      LGSA set the appointments and OSC reps run the appointment Then after OSC close the account field consultant have to walk it and place it. Then you get paid. OSC work when they want there not really monitor manager worry about appointment and close micro management, office is a headache with a lot of customers canceling. YOU don't get paid per proposal unless you reach over a certain amount. Very low commission it would take you a full year to start getting any really decent commission but for a year expect commission anywhere between 300-600 that's a fact, crm system is horribly slow it shuts down and kicks you out allday. OFFICE is boring environment not fun I'm sorry if I am making it seem like the LGSA position is horrible but honestly if you in that position more than 5 months you will burst into how terrible it is.. only stay for 3 months and get out trust me. Oh last there were sued which was reported by Forbes magazine for 3 million by a franchise owners.

      Advice to Management

      Well make environment better, go close accounts that OSC can't close help OSC on big accounts. MANGE the LGSA team don't micro it's not productive at alll. PAY per appointment instead of when you hit a amount you get paid. Fully disclose commission structure. OH train franchise correctly.

    9. "Outside Sales Consultant"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Outside Sales Representative in Atlanta, GA
      Former Employee - Outside Sales Representative in Atlanta, GA
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Coverall full-time (More than a year)

      Pros

      Not confined to an office all day, healthy commission percentages, great people to work with and for, good benefits, gas mileage reimbursement. Overall is a decent place to earn a living.

      Cons

      There are some territories that are far better than others and easier for reps to hit goals.

      Advice to Management

      Diversify the territories so that everyone has an equal chance of being successful. Focus on what is truly important, provide a permanent financial incentive for Self-generated appointments. Make sure that Upper Management has a true understanding of the obstacles that Outside Sales Consultants (For Coverall) go through and set real expectations that are achievable every month.

    10. "Decent Entry-Level Sales job"

      Star Star Star Star Star
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Comp & Benefits
      • Senior Management
      Former Employee - Outside Sales Representative in Miami, FL
      Former Employee - Outside Sales Representative in Miami, FL
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      Pros

      Easy entry-level sales job, flexibile, easy to sell janitorial, hard to get fired.

      Cons

      Management talks a lot of smack behind each other's backs, which brings the office moral very low. Training is a joke as well. They care more about the franchise owners than the customers.

      Advice to Management

      Practice what you preach about "Values" and be more selective about who you hire for management. Basically, you need to start over with management and implement more strict HR rules.

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