Coverall Reviews | Glassdoor

Coverall Reviews

Updated May 17, 2017
118 reviews

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Full-time Part-time

2.6
Star Star Star Star Star
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Rick Ascolese
50 Ratings

118 Employee Reviews

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Pros
  • Good pay the staff is really great (in 6 reviews)

  • The base salary is important to me and the commission rate excellent, and I appreciate the benefit package as well (in 5 reviews)

Cons
  • Then they try and offer them to "unsuspecting" NEW Franchise owners (in 21 reviews)

  • High turnover, upper management treats the position like a revolving door (in 7 reviews)

More Pros and Cons

  1. "Sales Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in San Francisco, CA
    Former Employee - Sales Consultant in San Francisco, CA
    Recommends
    Positive Outlook

    I worked at Coverall (More than a year)

    Pros

    Competitive base pay, training support, car allowance.

    Cons

    You need to get your goal and work hard to make it happen.

    Advice to Management

    Management seems to change frequently.


  2. "Lead Generation Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Generation Sales Associate in Norcross, GA
    Former Employee - Lead Generation Sales Associate in Norcross, GA

    I worked at Coverall full-time (Less than a year)

    Pros

    Great Coworkers and Team. Positive Environment

    Cons

    Financial Instability - reduced number of staff


  3. "Outside sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - OSC in Madison, WI
    Former Employee - OSC in Madison, WI
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coverall full-time (More than a year)

    Pros

    Not having to be in the office. As all sales positions, very independent.

    Cons

    Well, let's see. Territories are not equal at all, not even close. But goals are alike for all territories. Management, management, management!! VP's, GM's that treat you like you at going to be fired at any time. This is the number one complaint. They almost act like they really don't like you at all. I mean even if you are a top rep. The GM's are idiots and the VP needs to move on. Very angry management. If you like that type of environment - go for it. But, times have changed and sales people are the key to your company. Better start treating them right! Too many companies will.

    Advice to Management

    Shake it up - get new blood, before it is too late. The great sales professionals will run from you.


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  5. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - General Manager in West Chester, OH
    Current Employee - General Manager in West Chester, OH
    Recommends
    Positive Outlook

    I have been working at Coverall full-time (More than 8 years)

    Pros

    Customer oriented, great management, cross training, above national and local pay scale.

    Cons

    When its busy expect long hours, when its slow be prepared to work 30 hours. Small company with a lack of advancement


  6. "office cleaner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Buffalo, NY
    Former Employee - Anonymous Employee in Buffalo, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coverall part-time (Less than a year)

    Pros

    getting to travel to different offices

    Cons

    needing company sweaters for winter because we weren't supposed to use our own

    Advice to Management

    get long sleeve shirt and sweaters please


  7. "Franchise owner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Franchise Owner in Chicago, IL
    Former Employee - Franchise Owner in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Coverall (More than 8 years)

    Pros

    This is marketing company, they trying to sell contracts, way underbid, anyway they dont have to much to sell, numbers mostly fake, just promises and bs

    Cons

    Nice folders, great first impression and thats all, cash your money and listen to voice mails and wait months,

    Advice to Management

    Keep those fake managers out, its a lot similar companies selling same bs


  8. "Ops Mgr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ops in Louisville, KY
    Former Employee - Ops in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Coverall full-time

    Pros

    Not many pros, expect to work long hours, nights and weekends

    Cons

    If you like to be micro managed, and work way too many hours per week, be underpaid, this is your place to work. Be prepared when the out of touch VP comes in from the corporate office, you will be belittled during every conversation, so it's best to just nod your head. Owners have no clue what idiots they have in Sr management

    Advice to Management

    Get rid of Sr managers


  9. "Lead Generation Sales Associate LGSA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - LGSA in Richmond, VA
    Former Employee - LGSA in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Shirts are nice ,logo is nice ,core four is nice but still a horrible company not a lot of pros it's really truly terrible. Like what an experience.

    Cons

    LGSA set the appointments and OSC reps run the appointment Then after OSC close the account field consultant have to walk it and place it. Then you get paid. OSC work when they want there not really monitor manager worry about appointment and close micro management, office is a headache with a lot of customers canceling. YOU don't get paid per proposal unless you reach over a certain amount. Very low commission it would take you a full year to start getting any really decent commission but for a year expect commission anywhere between 300-600 that's a fact, crm system is horribly slow it shuts down and kicks you out allday. OFFICE is boring environment not fun I'm sorry if I am making it seem like the LGSA position is horrible but honestly if you in that position more than 5 months you will burst into how terrible it is.. only stay for 3 months and get out trust me. Oh last there were sued which was reported by Forbes magazine for 3 million by a franchise owners.

    Advice to Management

    Well make environment better, go close accounts that OSC can't close help OSC on big accounts. MANGE the LGSA team don't micro it's not productive at alll. PAY per appointment instead of when you hit a amount you get paid. Fully disclose commission structure. OH train franchise correctly.


  10. "Outside Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Atlanta, GA
    Former Employee - Outside Sales Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Coverall full-time (More than a year)

    Pros

    Not confined to an office all day, healthy commission percentages, great people to work with and for, good benefits, gas mileage reimbursement. Overall is a decent place to earn a living.

    Cons

    There are some territories that are far better than others and easier for reps to hit goals.

    Advice to Management

    Diversify the territories so that everyone has an equal chance of being successful. Focus on what is truly important, provide a permanent financial incentive for Self-generated appointments. Make sure that Upper Management has a true understanding of the obstacles that Outside Sales Consultants (For Coverall) go through and set real expectations that are achievable every month.


  11. "Decent Entry-Level Sales job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Miami, FL
    Former Employee - Outside Sales Representative in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Easy entry-level sales job, flexibile, easy to sell janitorial, hard to get fired.

    Cons

    Management talks a lot of smack behind each other's backs, which brings the office moral very low. Training is a joke as well. They care more about the franchise owners than the customers.

    Advice to Management

    Practice what you preach about "Values" and be more selective about who you hire for management. Basically, you need to start over with management and implement more strict HR rules.


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