Creative Support Reviews | Glassdoor

Creative Support Reviews

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Found 150 reviews

2.4
StarStarStarStarStar
Rating TrendsRating Trends
34%
Recommend to a Friend
43%
Approve of CEO
Creative Support CEO Anna Lunts
Anna Lunts
35 Ratings
Pros
Cons
  • "If your thinking of going to work for creative support I want have another think about it honestly(in 30 reviews)

  • "Meaning that sometimes when you are supporting the Service Users in communities where you need an ID, it can make things very difficult(in 30 reviews)

More Pros and Cons
  1. "Decent part time job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Support Staff in Huntington Beach, CA
    Recommends
    Positive Outlook

    I worked at Creative Support

    Pros

    This is a great job for people who are caring and love to help others.

    Cons

    This is a difficult job for those you like patients

    Creative Support2016-11-23
  2. Helpful (5)

    "Awful Dishonest Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook

    I worked at Creative Support

    Pros

    Flexibility in scheduling Down time Can pick your cases OK benefits Locations

    Cons

    Who's in charge? It's like i meet a new manager everyday or someone who claims to be in charge. I get promised one thing, then get a letter in the mail from upper management that I never met saying they changed their minds..... WHAT

    Advice to Management

    Quit

    Creative Support2015-12-02
  3. Helpful (1)

    "Caregiver residential assistant"

    StarStarStarStarStar
      Former Employee - Residential Assistant in Culver City, CA

      I worked at Creative Support full-time for more than 4 years

      Pros

      To help others, feels rewarding to see a smile on a client face an knowing you are doing the best you can daily

      Cons

      Challenges can be Physical to ones body

      Creative Support2014-03-26
    • "support worker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Positive Outlook

      I worked at Creative Support part-time

      Pros

      good staff management, active and considerate

      Cons

      less jobs available for suppor tworkers, may not get alot of shifts for nights

      Creative Support2019-05-13
    • "Awful time with the company."

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee in Grimsby, England
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Creative Support full-time for more than 2 years

      Pros

      Some flexibilty, friendly colleagues can make some good shifts and some good times.

      Cons

      Management, wages, poor planning, poor roots, understaffed a lot of the time and no response from.management when you ask them to try and organise shift cover.

      Advice to Management

      Find a new job

      Creative Support2019-04-25

      Creative Support Response

      April 26, 2019Communications Officer

      We are a Silver Award Investor's in People company. We invest extensively in training and professional development for all our staff. Our managers are trained to provide support and guidance to their teams. We're sorry to hear you don't feel that has happened in your case.

    • "Senior Electrician"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Electrical Engineer in Manchester, England
      Recommends
      Neutral Outlook
      No opinion of CEO

      I worked at Creative Support full-time for more than 20 years

      Pros

      I worked there for over twenty years. I found management to be reasonable and were always sympathetic and supportive through a serious health issue I had. Staff at head office were exceptional. Very friendly and always prepared for a laugh. I have some lovely memories of my time there. Training, both internal and external was never a problem for me and attended numerous trade courses.

      Cons

      Greatly underpaid for the responsibility I had. Tried on numerous occasions to get my salary in line with the industry standard to no avail. Staff, in general are underpaid for what they do

      Advice to Management

      Pay peanuts, get monkeys. I know there are financial constraints but you need to try harder to pay your staff their just rewards.

      Creative Support2019-03-11

      Creative Support Response

      April 9, 2019Communications Officer

      We really appreciate your commitment to Creative Support for over twenty years. We're pleased to read that your experience of the organisation has been a positive one with good support and training. It is difficult for us, as a not-for-profit organisation, to compete on pay but hope ...

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    • "Good management"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Negative Outlook

      I worked at Creative Support full-time

      Pros

      Good management on operational level.

      Cons

      Overall poor company very low paid staff.

      Creative Support2019-02-25

      Creative Support Response

      April 9, 2019Communications Officer

      We're pleased to hear your experience working with Creative Support managers was a good one. We work hard to ensure our managers are appropriately trained to support our employees well. Payment of staff in care workers roles is set at local authority level and we have very little ...

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    • "Too Big"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Unit Business Manager 
      Doesn't Recommend
      Neutral Outlook
      No opinion of CEO

      I worked at Creative Support full-time for more than 9 years

      Pros

      Excellent training and career progression, opportunities for peer supervision and networking. Committed support staff maintaining the person centered focus on the the individual residents.

      Cons

      Creative support have become too large to feel known, low pay and very little recognition for working above and beyond

      Advice to Management

      Ensure that operational managers are communicated with when things are going well and not only when there are issues that need addressing.

      Creative Support2019-02-04

      Creative Support Response

      April 9, 2019Communications Officer

      Thank you for your commitment to Creative Support for over eight years. Your feedback is welcomed and appreciated. We are a large national organisation with over 5,000 employees and we understand that communication can sometimes be difficult. We're pleased you felt training, career ...

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    • "Support worker"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Creative Support part-time

      Pros

      Good training, good colleagues and management

      Cons

      sometimes a lack of communication

      Creative Support2019-01-20

      Creative Support Response

      January 22, 2019Communications Officer

      We're pleased to hear you felt the training we offer was good and you had a positive experience working with your colleagues and management. We value your feed back about communication. Whilst on most occasions communication is good we are working across the organisation to make it ...

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    • "Financial administrator"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Financial Administrator in Stockport, England
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Creative Support full-time for more than 2 years

      Pros

      Great place to start your career

      Cons

      The pay is poor and not equal

      Advice to Management

      Pay the same job equally

      Creative Support2019-01-20

      Creative Support Response

      January 22, 2019Communications Officer

      Thank you for taking the time to write a review. As a not-for-profit organisation, where many of our pay rates are set by local authorities, we understand there can be issues around pay. However, we're pleased to know we've helped you on your career path and wish you good luck in ...

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    Found 150 reviews