*Rota which never works, meaning last minute changes.
*NO DATA PROTECTION! - mobile phones readily used. Team leaders leaving confidential papers on desks. Advisors searching team leader desks to be nosey and find information.
*Tenants names searched on Facebook to see what they are like
*Team leaders not being confidential - if your sick, the whole office will know
*Team leader unable to use system and log repairs and is stuck in 1975s and not accepting new ways
*Inappropriate conversations - discussions of sex, swearing and insults.
* Team leader waiting for retirement and will do bare minimum, if that