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Digital Pulp Reviews

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3.5
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Ron Fierman
5 Ratings

12 Employee Reviews

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  1. Helpful (3)

    "Better than ever."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digital Pulp full-time

    Pros

    DP has overcome growing pains in the last few years. It went from being a small agency fighting to win projects to a small agency with new business coming out of its ears. It was challenging to keep up with the work load while the agency evolved.

    A lot of folks stuck around because we love this crazy place and management has since added a lot of really smart people who share our passion for making this a great place to work. The in-house technology team almost tripled in size and our final product is even more robust and polished. These folks are approachable and love a challenge. The design team doubled and it's still growing. There are designers at every level who are doing beautiful work and helping each other out.

    All the project managers are senior level. They each march to their own drum so every project is run a little bit differently but they do a good job making sure everyone enjoys a work/life balance.

    Senior management is very hands-on. They recognize hard work and reward it generously.

    Cons

    - Some bread-and-butter projects aren't very exciting
    - Health insurance is expensive (but this is offset by bonuses and standardized raises)
    - Open office space isn't for everyone

    Advice to Management

    Don't be afraid to turn down business. There are some projects that aren't worth the payoff and divert people away from achieving their full potential on bigger projects.


  2. Helpful (3)

    "Look elsewhere if you care about job security"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Digital Pulp full-time

    Pros

    -Many clients are non-profits
    -Big name clients for your resume
    -Beer Thursdays and free food

    Cons

    -Not a fan of the management
    -If you aren't in the group of favorites, then don't expect much
    -Management buffed a huge project and lost a ton of money, so instead of firing the new partner who was responsible, they laid off a quarter of the company with no warning. If there was ever a time that showed how little they value their employees...
    -Encouraged everyone to work long hours due to poor project management from above, with bribes of hefty bonuses. Never gave said bonus.

    Digital Pulp Response

    Jun 27, 2017 – Managing Director

    We are always sorry to see negative feedback, but wanted to respond to these comments citing events from over 2 years ago. In 2014 we did in fact lose money on a large project for a non-profit cause... More

  3. "I'm staying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digital Pulp full-time

    Pros

    Very friendly atmosphere — a tight team with a large proportion of senior people who care a lot about quality of design and tech. The company gets a lot of big content-oriented projects, many higher-ed sites (top schools like Dartmouth, MIT, UVA and Juilliard) and non-profit organizations (Make-A-Wish, Understood, and the Public Library of Science.) They also do lots of commercial work and marketing, but the ongoing flow of ‘meaningful' projects feels good to work on.

    Good work-life balance. Nice perks - great coffee choices and snacks, free lunch on Fridays, beer on Thursdays and a weekday off-site summer party.

    It seems like the management are doing things to improve process — a lot of emphasis in the past year on Agile and better planning/tracking process.

    Cons

    Space is kind of packed but I like the people, so doesn’t bother me.

    Many projects, and some people are assigned to multiple projects. Producers can be over-burdened.

    Advice to Management

    Strategy direction comes strongly from the head guy/founder and a few others — more creative directors are needed.


  4. "Best agency to work with in NYC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Digital Pulp full-time

    Pros

    The websites and marketing initiatives that Digital Pulp creates are beautiful. The entire company is super friendly and always willing to help each other out. Weekly Fresh Direct deliveries are amazing.

    Cons

    The Fresh Direct bananas are all gone by Wednesday. Ordering delivery from Chop't seems to always take an hour.

    Advice to Management

    Order more bananas, they have 422 mg of potassium and are super tasty.


  5. Helpful (4)

    "Proceed with caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Digital Pulp full-time

    Pros

    -Beer Thursdays
    -Team Lunch Fridays
    -Pay is pretty good
    -Some really nice coworkers
    -The neighborhood is getting nicer

    Cons

    This place is small and has been run by the same four people forever. And in many ways, they're smart. The trouble begins with their focusing too hard on managing the details of each project instead of figuring out how manage a great company. It leads to a sub-par culture where:

    Producers have no actual power to make decisions. Micromanagement is rampant. Meetings never start on time. High turnover. Creatives are siloed; there's no real culture of collaboration. Unless you're a partner or a producer, your work space will have little to no natural light. Expensive health insurance. You won't be vested for 6(!) years

    Advice to Management

    Focus on running your company, not the granular details of each project; that's what employees are for.


  6. Helpful (4)

    "Early Promise Too Many Egos"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Digital Pulp full-time

    Pros

    Brilliant work comes out of DP for a reason. It has many talented individuals across all disciplines. Yes, there is free lunch on Fridays. If you are a designer, strategist, experience expert or business developer you will gain butt loads of great experience because the company is so small.

    Cons

    I worked at DP for years and contributed in every aspect of every client business and can honestly say that the company is a cult of personality. All accomplishments, innovations and client relations are attributed to the senior-most team members. Management is not interested in developing talent, only in talent supporting the "genius" of partners. That is a shame because they do this at the expense of building a legacy group. Prior to the arrival of mid-level management there was free flowing style and less political maneuvering.

    Advice to Management

    Get over yourselves. Talk less about being friendly people and invest more in elevating and recognizing the work of your team members across all disciplines. Without them you wouldn't have the success you enjoy.


  7. Helpful (5)

    "Looks can be deceiving..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    No opinion of CEO

    I worked at Digital Pulp full-time (More than a year)

    Pros

    Cutting edge, innovative work that is often quite impressive. There are also a lot of very smart, progressive, and decent people working there. The pay isn't bad.

    Cons

    This must be what it feels like to work for Dr. Jekyll and Mr. Hyde. The office is dominated by 3-4 very large alpha personalities. They can be supportive and helpful one day, then turn around the next day and show a side that is not just impatient but also mean-spirited. Once you make a mistake, it's a long uphill climb to regain their trust. You would expect a lot of collaboration from a small agency but, more often than not, people tend to work in silos. Friday afternoon lunch is overrated - unless you like hearing the same people talking about themselves every week.

    Advice to Management

    Be consistent and better organized. Just being smart isn't enough to make people want to work with you. Always default to kindness.

  8. Helpful (5)

    "User experience doesn't matter."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - User Experience Designer in New York, NY
    Former Employee - User Experience Designer in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Digital Pulp full-time (Less than a year)

    Pros

    The partner/creative director and founder/president are great guys and top-notch professionals in their respective fields. Nice employee lunches at a big, long table. Competitive compensation.

    Cons

    Favoritism shown to a few visual designers and producers. Developers, UX designers, and most visual designers are treated like expendable nobodys. Technology- and schedule-related realities are not taken into account early enough in a project. No/few opportunities for advancement.

    Advice to Management

    Involve tech and UX earlier in the creative process, and try implementing collaborative work breakdown and schedule estimation sessions before and throughout projects.


  9. Helpful (3)

    "Good culture, iffy future, no promotions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Developer in New York, NY
    Former Employee - Web Developer in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Digital Pulp full-time (Less than a year)

    Pros

    Friday family-style lunch, free Beer Thursdays, laid back environ, very knowledgeable & skilled coworkers, constant change of clients means large variety of skills acquired & used, flat management hierarchy, formerly friendly culture, culture of kindness

    Cons

    Increasingly poor communications due to deceivingly laid back nature, behind-the-scenes politics prefers certain employees especially partners & pals, workloads uneven per client's wishes, new management promotes info stovepiping, degrading in-person communications from changing management, art/design emphasis over technology/timeframes, design-centric culture, corporate overhead quickly growing, nowhere to rise to, longtimers have disproportionate sway, emphasis on free & fast over best practice

    Advice to Management

    Don't let corporate process degrade friendliness


  10. Helpful (2)

    "Unimportant if you're not a producer or designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Positive Outlook

    I have been working at Digital Pulp full-time (More than 3 years)

    Pros

    Free Friday lunch, lots & lots of down time

    Cons

    No raise unless you ask for one, senior management gives crappy holiday bonuses, health benefits are expensive, employees always come in late, white male ran company (don't expect any bonuses, or raises,) often asked to perform duties which you are not getting paid for so company can save a buck, HORRIBLE 'Open Space" work environment- meaning no personal space at all and can overhear all conversations, partners show favoritism to designers and a few producers.

    Advice to Management

    Need better structure and enforcement of rules and regulations, sit in the back for a few days and see how much you love your open space environment, give better raises, fire Tara already lol


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