Disability Group Reviews | Glassdoor

Disability Group Reviews

Updated August 3, 2017
28 reviews

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2.3
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Ronald Miller
10 Ratings

28 Employee Reviews

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  1. "Great learning experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Disability Group full-time

    Pros

    great people
    room for growth
    flexible hours

    Cons

    employee gossip
    a lot of negative attitudes


  2. "Case"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Disability Group full-time

    Pros

    Talking to clients and helping disabled people win their cases!

    Cons

    -Mean girl/ high school environment
    -Favoritism
    -Lack of training and support
    -Disconnect between upper management and on the ground case workers
    -High staff turnover rate
    -Incompetent Supervisors

  3. "case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Disability Group full-time

    Pros

    great people and team, great mission

    Cons

    overworked, no work life balance for team members

    Advice to Management

    n/a


  4. "Poor Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Disability Group full-time (More than a year)

    Pros

    Some great managers (I had a fantastic one)
    Fast-paced
    Upward mobility

    Cons

    High turnover
    Grueling work expectations in some departments
    Incentive structure that rewarded dishonesty
    Poor leadership at the executive level, with little regard for employees


  5. "Terrible Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hearing Case Manager in Los Angeles, CA
    Former Employee - Hearing Case Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Mostly fun co-workers, nice break area

    Cons

    Poor management
    focus on the wrong things
    impossible caseload amounts
    terrible pay
    very hgh turnover - a tell-tale sign of a poorly run company.
    Owner is greedy and out of touch.

    Advice to Management

    Stop hiring just anyone. The time and energy it takes to train them only to fire them - or they quit out of frustration - is a time and money suck. Stop promoting people simpy because you like them, instead of seeing that they cannot manage a department full of people.


  6. "Case Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Work place culture
    bonus
    food
    game room
    people

    Cons

    management
    business practices
    pay rates
    training programs
    growth opportunity

    Advice to Management

    hire experienced managers


  7. "A uneasy going environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Los Angeles, CA
    Former Employee - Case Manager in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Disability Group full-time (Less than a year)

    Pros

    They had many fun events during work hours like ice cream parties and sing along events. The break room had a gaming system where you can blow of some steam from being on the phone all day.

    Cons

    There training was absolutely awful. Had to try to learn everything myself. The hours were terrible as well, 6:30am to 2:30am. The pay was absolutely awful as well.

    Advice to Management

    Please create a more efficient training program. I had to basically learn things as I went along. I had to ask for help at times from co-workers that are not even on my team because the ones on my team did not know anything as well either.

  8. "The bad outweighed the good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Disability Group full-time (More than 3 years)

    Pros

    Here's what I will always treasure about DGI:

    - I met some very good friends there
    - My hours were great (7-4)

    Cons

    There are a lot of problems with DGI, though most of them are inconsequential at this point as it is down to a handful of employees and circling the drain. A list of problems:

    - They didn't hire qualified workers. They hired bodies who could use a phone. I've read every review of this place and can tell you that the worst reviews are from the terribly under qualified workers. Keep in mind that using a phone was roughly 70% of their job. if you aren't them, it's not hard math to do.
    - Upper management was, to be fair, a terrible mess. The owner only saw dollar signs and anyone of quality in those positions (few, to be sure) left quickly.
    - The eyes of this place were bigger than its' stomach. Quick to expand, which sealed their fate.
    - Managers were often 22 year olds with no experience and even less common sense. They were promoted because they were able to game the system. They made the impossible numbers and hid behind the poor performance of their subordinates when things turned south. Not that it wasn't the case, but the captain should go down with the ship.
    - The pay was horseshit. I knew entry level employees who made more than I did, and my job involved skilled labor as well as unpaid overtime.

    Advice to Management

    Doesn't matter. This place will finally (and mercifully) be closed in a few months,


  9. "I absolutely hated this place!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pre-Hearing Case Manager in Los Angeles, CA
    Former Employee - Pre-Hearing Case Manager in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Disability Group full-time (More than a year)

    Pros

    I met some really great coworkers. Mostly new graduates.

    Cons

    SO MANY THINGS!!! The pay was awful! I hated doing the same mundane work every single day. The management was a joke! Management never took into consideration how the new changes affected the workers. I inherited a caseload that was poorly managed, and would receive "new" cases from my team members (I think my supervisor knew I would fix them) that were not being worked on, and was chewed out for not working on them fast enough! Best day of my life was when I got laid off from that place!!!! Advice to anyone looking to that place for employment..... DONT!

    Advice to Management

    Just close!


  10. "Could have been great"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Disapproves of CEO

    Pros

    Most of the employees were new grads so it was a nice work environment And the work was rewarding because you got to help people going through a difficult time in their lives.

    Cons

    The pay was pretty low given the amount of pressure placed on employees to hit certain numbers every month. Upper management's priority was growing the company without considering whether or not it was practical.


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