EPCOR Reviews | Glassdoor

EPCOR Reviews

Updated November 18, 2017
56 reviews

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3.6
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Stuart Lee
9 Ratings

56 Employee Reviews

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  1. "Great company with good work/life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Analyst in Phoenix, AZ
    Current Employee - Senior Financial Analyst in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EPCOR full-time (More than 5 years)

    Pros

    A great company overall. Upper management are all well experienced individuals who lead by example and are constantly working to improve the company. Great work life balance. Supportive of continued education and skill development opportunities. Company is constantly looking to grow and will have opportunities for career advancement with further acquisitions.

    Cons

    Large variances in salaries of individuals who are at the same level and ineffective performance review system. Opportunities for advancement and career development have slowed.

    Advice to Management

    Improve the performance review process to recognize and reward individuals who are excelling and identify those who are not meeting expectations.


  2. Helpful (1)

    "Was great but then morphed into an organization that does not appreciate its staff - Good Ol' Boy Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at EPCOR full-time (More than 3 years)

    Pros

    401k and tuition reimbursement program, there are good people with in the organization.

    Cons

    The health benefits have tanked, over zealous safety program, must walk on eggshells and paranoid over job security.

    Advice to Management

    Look beyond the paper.

  3. "Terrible management but other than that a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EPCOR full-time

    Pros

    Great benefits, laid back environment.

    Cons

    Little training, a lot of do as I say not as I do.


  4. "safety"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful place to work. Great career opportunities

    Cons

    there are no cons to speak of


  5. "Contract Recruiter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Stable, growing company in water utility business focused on providing safe water to its customers.

    Cons

    Shrinking local human resources department may result in less focus on employee satisfaction.

    Advice to Management

    Focus more on employees relations.


  6. Helpful (3)

    "If you have a job that you are even partially satisfied with, stay. Turnover rate is higher than a McDonalds drive thru"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at EPCOR full-time

    Pros

    Decent salary and bonus structure
    Good Benefits

    Cons

    Little direction in management
    High turnover, paranoid work environment

    Advice to Management

    See the forest for the trees.


  7. Helpful (2)

    "Great company, great pay and pretty good work, life balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at EPCOR full-time (More than 8 years)

    Pros

    The pay is good and the local company (subsidiary or EPCOR in Canada) is small enough to have very little bureaucracy. They look to treat employees right, good benefits with a superb focus on safety!

    Cons

    The Company has entrenched management with very little room for upward movement for middle and upper management.

    Advice to Management

    When there is not enough room to promote look to allow for more lateral movement of employees so that they may keep learning and enjoying their job.

  8. Helpful (2)

    "I had a fantastic experience working at EPCOR Water (Formerly Arizona American Water)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Phoenix, AZ
    Former Employee - Administrative Assistant in Phoenix, AZ
    Recommends

    I worked at EPCOR full-time (More than 8 years)

    Pros

    I had the best Leader as my boss for the first 8 years working for the company

    Cons

    I was on vacation when my next supervisor was hired, micromanaged everything, would not take any suggestions from anybody, I consider that person as a "Boss" not a LEADER.


  9. Helpful (2)

    "Good Utility but not enough efficiency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook

    Pros

    good work life balance i suppose.

    Cons

    too much fat, need to get rid of complacent people.

    Advice to Management

    make cuts.


  10. "Customer Service Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Disapproves of CEO

    I have been working at EPCOR full-time

    Pros

    Good pay, excellent learning and advancement opportunities

    Cons

    At the time Calgary contact centre was micro managed, now they have moved to Edmonton, not sure what it's like now.


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