Wouldn't Recommend Unless You're Desperate - Account Associate 10Fold Employee Review

2.0
Aug 10, 2024
Recommend
CEO approval
Business Outlook

Pros

- Decent benefits (health, gym membership discount, commuter public transit discount, etc.) - A handful great people working for the company - National PR agency working with a couple big companies, among the dozen or so - Decently wide range of B2B tech clients - Depending on the team, you can get a lot of experience quickly (but mostly because they are frequently/largely understaffed and will need you to step up and learn quickly) - Pay is slightly above average

Cons

There is a reason this company hasn't grown, in terms of number of employees, in at least the past 5 years... - Poor management: Lacking in communication skills, poor career guidance, micromanagement, in need of sensitivity training - Horrible company culture: Passive aggression, hire quickly and fire just as quickly, forced (poorly planned) company outings, work trips where you are required to bunk with your manager or coworker, rules only apply when management sees fit, lack of trust in employees, favoritism - Terrible work life balance: Clients are overpromised results which leads to strained teams, teams are small and constantly changing, client meetings are scheduled for after office hours frequently, if you leave your laptop for more than 15 min you are expected to ping the full company—they essentially need to know where you are at all times, understaffed frequently/constantly so team members are expected to fulfill more than just their own job responsibilities - Poor training: Processes are different across accounts—yet you don’t receive specific training or process outlines for each account. So, it’s easy to mess up and be blamed when you were never taught otherwise. New managers aren’t provided enough training, so lower level employees frequently have to step up. - Nepotism is strong: Several of the CEO’s family members work within the company and advance quickly, INCLUDING the HR person, which essentially means no HR department to report anything to - Remote work or not to remote work: They go back and forth constantly on hiring fully remote employees and not. And if you’re a hybrid employee, being allowed to work for a week or two fully remotely is solely determined by how much they like you and who your manager and office head are. - Review never happen on time: Many employees receive their reviews late or never. They are supposed to occur every six months...you're lucky if you get one a year. - Salaries differ greatly: Between positions, salaries differ immensely and with no specific judgement of employee performance to justify the differences. - The agency is almost 100% white, female employees -- girl power and all, but still, severely lacking in diversity

Explore other reviews about 10Fold

5.0
May 28, 2026
Recommend
CEO approval
Business Outlook

Pros

10Fold is a strong environment for people who are motivated, adaptable and serious about doing great work. The pace is fast, but that is part of what makes the work energizing. You are constantly learning, solving new problems and finding better ways to support clients. One of the best parts of the culture is that people care deeply about quality. There is a real emphasis on being thoughtful, prepared and accountable, not just checking boxes. Strong execution matters here, and good work is noticed. The company is also a great fit for people who are open to feedback and committed to improving. Feedback is part of the day-to-day culture, and it helps people understand expectations, sharpen their skills and continue growing. There are also meaningful opportunities to take ownership. People who are proactive, resilient and focused on results can build strong careers here. The work can be challenging, but it is rewarding to be part of a team that is focused on outcomes and client impact. The benefits are also excellent, especially for an agency environment. Fully covered healthcare is a major differentiator, and leadership continues to be thoughtful about compensation and employee support.

Cons

This is not the right fit for someone who wants a slow-paced or highly predictable role. The work moves quickly, priorities can shift, and success requires flexibility, ownership and a willingness to keep learning. There is also a learning curve for people new to agency life or to structured processes. The expectations are high but clear, and there is support for people who are engaged and open to coaching.

4.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, I’ve had a very positive experience. I joined as a Senior Account Manager and was promoted to Account Director within my first year, which speaks to the company’s recognition of strong performance, ownership, and leadership potential. 10Fold is a highly specialized B2B deep tech PR agency based in the Bay Area, with strong industry relationships and a deep understanding of the startup and venture ecosystem. The work is intellectually engaging and provides exposure to innovative companies, emerging technologies, and high-level strategic communications. Leadership brings a forward-looking mindset and is actively leveraging AI to streamline workflows, improve efficiency, and better manage complex workloads. There is a genuine willingness to evolve, rethink processes, and stay ahead of industry changes rather than relying on outdated approaches. The environment is demanding and fast-paced. Certain periods of time can be intense, and occasionally you'd be expected to log in a few extra hours. Success at 10Fold requires resilience, accountability, strong communication skills, attention to detail, and the ability to take ownership while managing multiple internal teams and projects. Another strength of the agency is its investment in culture and team connectivity. There are meaningful initiatives both in-office and for remote employees that help maintain collaboration, engagement, and a sense of community across teams. This is a great fit for someone who is willing to get their teeth into all kinds of tech, someone who is ambitious, solutions-oriented, collaborative, and energized by high-performance environments. People who can perform well under pressure, value accountability and ownership, and genuinely care about the topics they work on will likely find significant opportunities for growth and career advancement here.

Cons

Summarized the pros and cons in the above.

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