Solid Company (with the right mindset) - Account Executive 360Learning Employee Review

4.0
Jul 10, 2024
Recommend
CEO approval
Business Outlook

Pros

- Flexible scheduling if you are good with time management - Strong, supportive, collaborative sales team - Variety of verticals and use cases keeps things interesting - The product itself is really good. It's easy to sell.

Cons

- Cultural friction between EMEA and NAM teams on process and sales techniques, though NAM sales leadership strongly backs their team members. - CS team is in flux at the moment, so some difficulty in completing tasks that involve CS. - Process, pricing, and staff can change fast and often, making it hard to keep up with changes.

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360Learning Response
1y
Thank you for your detailed and insightful feedback! We’re happy to hear that you appreciate the flexibility in scheduling, the strong collaboration within the sales team, and the diversity of verticals that keep your work engaging. It’s also great to know that you find our product easy to sell—this is a key priority for us, and it’s wonderful to see it reflected in your experience. Regarding the challenges you’ve mentioned, we recognize the cultural friction between our EMEA and NAM teams. As we grow globally, we’re continuously working to align processes and approaches across regions while respecting local differences. Your feedback is a helpful reminder of the work we need to do to foster stronger cross-regional collaboration. We also acknowledge that the Customer Success (CS) team is going through changes, which can create some difficulties. We’re committed to stabilizing the CS function as quickly as possible to ensure smooth collaboration and to better support you and your colleagues. Lastly, we understand that fast-paced changes in process, pricing, and staffing can be challenging to keep up with. We’ll review how we can improve communication and change management to make these transitions easier for everyone. Your feedback here is invaluable as we look to strike the right balance between agility and stability. Thank you again for your thoughtful input—it helps us to continuously improve and create a better working environment. If you have more ideas or concerns, please don’t hesitate to reach out.

Explore other reviews about 360Learning

5.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote culture and innovative product

Cons

I wish I joined sooner

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360Learning Response
1y
Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you find our culture inspiring and our product innovative — both are at the heart of what makes 360Learning special. And as for wishing you joined sooner… we're just glad you're here now! Looking forward to continuing this journey together.
2.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

360Learning offers a remote-first, collaborative culture where transparency, autonomy, and personal growth are truly valued. The company is mission-driven, with a product that empowers organizations to learn and grow together — and they genuinely invest in learning internally as well. It’s a place where you can make an impact and feel supported doing it.

Cons

The pace can be intense and priorities shift quickly, which can lead to burnout if boundaries aren’t protected. Some processes and expectations—especially around performance—can feel ambiguous or inconsistently applied across teams. Leadership communication has improved but can still lack clarity or follow-through at times.

1
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360Learning Response
10mo
Thank you for sharing your feedback and for recognizing the strengths you’ve experienced in our culture — especially our focus on transparency, autonomy, and learning. Performance management is, by nature, one of the hardest topics to get complete agreement on. Even with regular check-ins, clear frameworks, and open conversations, there will be times when an employee’s self-assessment doesn’t align with their manager’s evaluation. Transparency is something we work hard to uphold — but it doesn’t mean every conversation will lead to consensus. Our responsibility as a company is to ensure feedback is given early, consistently, and with concrete examples so expectations are clear. We’ll continue to strengthen that practice, while also recognizing successes as often as we address areas for improvement. Ultimately, our aim is to help every team member understand not just what is expected, but why — even when the discussion is a difficult one. If there are still unclear points or questions after a performance review, we strongly encourage team members to bring them directly to their HR partner or coach, so we can address them openly and constructively. Thanks again.
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