Technical Residential Support - Tech Support Specialist A. O. Smith Employee Review

5.0
Sep 14, 2017
Recommend
CEO approval
Business Outlook

Pros

Ability to learn the best procedures to handle customer issues and resolve problems.

Cons

Not enough hours in a day to continue working.

Explore other reviews about A. O. Smith

5.0
Apr 13, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits, not just health and dental, but beyond that. Great employees in general. Work life balance is perfect.

Cons

No complaints really, except for not always having enough work to do.

4.0
May 21, 2026
Recommend
CEO approval
Business Outlook

Pros

I absolutely loved my job and I was really good at it. Friendly environment. Opportunity/Room for growth.

Cons

Unforgiving point system that is definitely not formed with mother's in mind. I lost a lot of points because my kid's bus was running behind. My last point was because a deer totaled my car. I even abandoned my car immediately and tried to make it to work on time because I was more worried about points instead of the wreck. I was told I could apply again in 6 months by HR and then I found out that was a complete lie.(after WAITING for 6 months)

See reviews by: Helpful|Rating|Date|All