Don't work here - Sales Associate/Cashier ACE Cash Express Employee Review

1.0
Apr 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Don't have to work a ton of days, can make commission.

Cons

Understaffed, expect you to somehow make sales but also not take too long while doing loans with a line out the door, when you sign up to work there, they make you sign a paper saying you agree to not taking lunch breaks. They allow the customer to complain and will take their word against yours without even asking you what happened and they won't tell you who said it. Totally only for profits and have no care for the employees.

Explore other reviews about ACE Cash Express

5.0
Dec 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Great pay for a part time or full time job

Cons

Not the mouse hours depending on location

1.0
Jul 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Getting alone time when clients weren't in store.

Cons

Calls to customers who really didnt care. 11 hour shifts with no lunches or breaks. No coverage. Worked alone, even when busy. Had to travel to get any hours. Ridiculous expectations for sales and direct deposits. Benefits arent nearly as good as any other financial institution. They did not care about the safety of their employees. Required to make it into work durning blizzards with black ice if you were helping cover in a different town. Pay was horrible! Constantly on pay freezes. Could make more at McDonald's! Financial institutions and banks will pay $7-9 more an hour! This company did not feel like it actually cared about you. And in the multiple years I worked there. It got worse and worse! This job also is high stress. So much fraud. And its on you if you cash the bad check. But its also on you when you decline bad checks. You cant win! And there is no room to move up.

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ACE Cash Express Response
10mo
Thank you for your review. We're very sorry you did not have a positive experience with ACE Cash Express. We are always looking for ways to help our employees succeed in their careers and feedback from our team members can help us improve their path to success. Thank you for the time you spent contributing to our team's success, and we wish you all the best in your next career path.
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