If you are dedicated, knowledgeable, loyal and career oriented, do not work for American Medical Response. - Anonymous employee AMR Employee Review

1.0
Aug 4, 2008
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AMR is a place to utilize as a "stepping stone" to further ones knowledge in EMS and Healthcare. The pay is comporable to other companies within the industry.

Cons

AMR is a Company run by management in Denver who do not have a clue as to what goes on in the day to day operations of individual sites. Since the pay is good, most employees remain but are totally burnt out from the stress, shortstaffing, antiquated equipment, verbal abuse by management etc. Sexism runs rampid, if you are a male with sexual harrassment charges on file you are promoted to General Manager. There are very few females in management and those that are are treated inappropriately, degraded and have no voice when it comes to decision making. Employees are extremely unhappy as there is no avenue to speak with someone other than local management. AMR does provide a hotline for employees to report issues but once reported the investigation is conducted by the local management, the same people that the employee reported. All shifts are run short staffed and an enormous amount of stress is placed on the employees while they are handling life threatening emergencies. Hiring practices consist of the male Managers "checking out" the applicant. Certifications although required are waived depending on the "looks" of the applicant. Service is compromised by managements egos on a daily basis, response times to emergencies are horrible, the Communications Centers have many unqualified dispatchers who make daily errors in judgement, EMT's and Paramedics have bad attitudes due to the workplace and the list goes on.

Explore other reviews about AMR

5.0
Feb 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with AMR for 10+ years and I have to say, it’s an outstanding organization for anyone looking to advance their career in Emergency Medical Services (EMS). One of the standout features is the abundance of career advancement opportunities—they really invest in their team members with comprehensive in-house training programs that help you build skills and certifications at every level. Whether you’re starting out as an EMT or aiming for paramedic roles or even leadership positions, AMR provides clear pathways and support to grow professionally. What I love most is how AMR operates nationwide, giving you flexibility and variety in your work environment. From high-paced urban emergency responses to specialized disaster relief teams, there’s a diverse range of settings to match your interests and skills. This not only keeps the job exciting but also allows for transfers or new challenges without leaving the company. Overall, AMR fosters a supportive culture focused on excellence in patient care and employee development—if you’re passionate about EMS, this is a top-notch place to build a rewarding career! Highly recommend.

Cons

No real cons to speak about.

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AMR Response
4mo
Thanks so much for the 5-star review and for sharing your experience with career pathways, training programs, and the variety of EMS opportunities available across the organization. We appreciate your feedback and encourage you to connect with your HR representative for support as you continue your career with us.
5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

As we continue to strengthen our culture, our Core Behaviors remain the foundation for how we lead, engage, and deliver results across our teams. These behaviors are not just guiding principles—they define the expectations for how we interact with each other, our patients, and our communities every day. At their core, these behaviors drive consistency and alignment across the organization. By prioritizing care, encouraging open communication, seeking to understand, collaborating on solutions, and holding ourselves accountable, we create an environment grounded in trust, respect, and shared responsibility. I am proud to be part of a great organization that exemplifies the core behaviors.

Cons

Success of the Core Behaviors depends on consistent leadership, clear application, and sustained reinforcement over time. This is a challenge that will take time.

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AMR Response
2w
Thank you for the 5‑star review and for your years of dedication! We’re glad to hear how strongly you connect with our Core Behaviors, and we appreciate your insight on the importance of consistent leadership and reinforcement.
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