Wonderful Place, until you see behind the curtains!! - Account Executive AMR Employee Review

2.0
Jul 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits, Time Off and Pay are absolutely second to none. As far as industry standards AMR is definately the leader in all three above categories. Pay was great, probably 10-15k higher starting salary then any other provider out there. Benefits were incredible...God I miss those...Dental, Vision, Health all PPO, top notch, handled. Insurance perks for auto and home, all holidays paid, and you acrue PTO at a fast rate...After your first two years you will have two weeks of vacation easily. 401k was good.

Cons

Sadly this corporation is slowly losing ground every day. Honestly, they are very out of touch with their customers and as a company, there word is tarnished. Employees feel neglected and ignored and customers feel like there is a sense of entitlement on AMR's part, as if they are owed something. Managers are scared and afraid to make crucial changes. Supervisors lack critical thinking skills and if you do get a sharp one, they are ignored and scolded and when they try and make changes or just simply when they speak up when they notice problems. This company is ran by a corporation, and honestly ambulance transportation is a business of helping people. When you look at human beings as you would a crate of apples and some other comodity you have a problem. AMR does not care about you as a patient, only as another transport and another dollar..That sums up every problem this company has. They started AMR by buying smaler companies who cared about PEOPLE, and as they grew, they used the names of these companies to grow and slowly but surely lost the compassion and replaced it with stock options. Stay away from this place unless you want to be used up and turned into a cynical jerk...

Explore other reviews about AMR

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Career growth opportunities, supportive coworkers, opportunities to learn and develop, ability to advance if you stay engaged and work hard

Cons

Healthcare/EMS can be demanding, long hours at times, stressful days, and workload can be heavy depending on staffing and operations. These things aren’t specific to AMR, that’s our industry in general.

avatar
AMR Response
1mo
Thank you for the 5‑star review! We’re glad to hear you’ve found strong growth opportunities, supportive coworkers, and room to develop. We also recognize the challenges that come with the demands of EMS, and we appreciate your commitment through it all. Your advice on continued investment and open communication is valued and will be shared.
3.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

There’s a good workforce here with employees who are well united on issues a strong sense that the company is actually pushing toward a positive future in terms of operations. Ambulance fleet seems to be getting good upgrades and call volume (in most areas) is manageable. There is also a good amount of OT available with bonuses/incentives available. Matching 401k is nice and health benefits are very reasonable.

Cons

For being such a large operation, the pay rate seems to be lacking as of right now. Most employees with adult responsibilities are having to rely heavily on overtime/incentives just to have a semi-comfortable lifestyle outside of work. Uniforms definitely need improvements and training for new EMTs seems a bit lackluster. The morale can be low at times also due to the company being write-up happy (for lack of a better term). Lack of 24 hour units and proper posting locations makes for a somewhat harsh work day as well.

See reviews by: Helpful|Rating|Date|All