Cool work, but desperate need for stronger leadership and workflow - Social Media Manager AMResorts Employee Review

3.0
Feb 5, 2025
Recommend
CEO approval
Business Outlook

Pros

Travel & hospitality companies, in my experience, tend to be pretty cool and the brand projects are usually interesting. Remote work was nice and the occasional trip to see new properties and connect with resort staff is always eye-opening and transformative.

Cons

What comes to mind is, at times, the lack of strong leadership. There were times where I felt as if I were floating on the job. It felt difficult getting clear answers and direction on how to complete department-wide tasks. Not to discount the hard work of those in existing leadership roles, but it almost felt as if leadership worked last-minute and hence handed down to employees tasks that were last-minute with quick turnarounds times.

Explore other reviews about AMResorts

5.0
Apr 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Passionate Team, dedicated to the company goals and to collaboration. Opportunity to travel to amazing destinations throughout the world.

Cons

Be prepared to Pivot some.

2.0
Jan 22, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The resort staff are great to work with, it’s very easy to create professional and personal relationships. The product is quite nice and traveling to the hotels for some events is fun and rewarding. In some positions you have a lot of leeway to make big decisions and grow the business with your own strategies and projects, which is a great experience.

Cons

Upper management was a big problem for me. I saw a lot of awful, and I mean horrible management hires. I definitely have undergone some degree of both verbal and mental abuse during the eight years I was at AMResorts. I am not quiet and would speak up when situations were not right, but unfortunately nothing was ever done. And in general, employee concerns are not addressed at all. Most recently, and the reason why I had to leave, my manager’s entire team quit over the course of a few months because of her volatile management style, ineptitude and overall lack of respect. This was unfortunate and could have easily been avoided. There is a fear mentality instilled from top down, taking away the enjoyment of the job. Certain areas of the business that seem most impressive are where the time and money goes, leaving the teams that do not fall under those areas under resourced. It is impossible to get resources when you are on these teams. Overall, it is a frustrating environment for an intelligent employee who enjoys learning/development and making an impact.

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