Not a great place to work. Only join if your new to the industry or quite desperate for a job. - Customer Success Manager ANS Employee Review

2.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

People below management are great and the office is lovely!

Cons

Lack of progression, low salaries, high workload, constant change in strategy and really bad managers. They talk about diversity but there isn't any in sales. This isn't a problem perhaps if you look a certain way. Everywhere else in the business however, there is quite a good representation of people from all walks of life. Their is quite a lot of nepotism. Directors son, niece and friends enjoy promotions and managerial positions. Other Directors clearly aren't fit for the role nor have the ability to lead but ended up in those roles due to being at the company for X amount of time. Real lack of resource internally and VERY high churn of customers and people alike. They will bully you and make you feel like your not worth anything. Certain Sales Directors and Leaders are downright disrespectful and on a power trip. They take on Customer contracts without having the resource to fulfil them and then spend the rest of the contract term 'escalating' and putting 'SIP's' in place. I cannot believe how Microsoft gives them leads.

Explore other reviews about ANS

5.0
Nov 6, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

I’m not sure not many

4.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people and work environment

Cons

Comunication is very bad and need nore organization

2
avatar
ANS Response
1y
Thanks so much for taking the time to share your review. I'd very much welcome your feedback on what we need to improve on communication whether thats at a company wide level or team specific. We have our quarterly engagement survey coming up so I'd be grateful if you would share more to help us improve.
See reviews by: Helpful|Rating|Date|All