Nice place but pay needs to be better - First Line Support Engineer ANS Employee Review

3.0
Aug 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent workplace culture Good balance of work from home and office I worked at ANS for 2 yrs 10 months, and during that time I enjoyed the workplace atmosphere, the staff, the vibes and everything to do with the workplace which is why I rejected a lot of job offers whilst still working there even though I was offered more in terms of salary. There was always a perfect balance of work/life, the perks were good, the holiday allowance was also good, especially with the 5 days carry over onto the next year. I would love to return to ANS one day but only if I know the pay is right and career progression is for sure,

Cons

Salary The one thing I didn't like was the salary, I felt like people weren't getting paid what they were supposed to be paid. If people got paid what they were supposed to be paid, a lot of staff would stay and the redundancy doesn't help with that. career progression aswell, as I was doing a lot of 2nd line/3rd line work in my 1 st line role but I wasn't progressed into the 2nd line which I really wanted along with the salary.

Explore other reviews about ANS

5.0
Nov 6, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great company to work for

Cons

I’m not sure not many

4.0
Jul 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people and work environment

Cons

Comunication is very bad and need nore organization

2
avatar
ANS Response
1y
Thanks so much for taking the time to share your review. I'd very much welcome your feedback on what we need to improve on communication whether thats at a company wide level or team specific. We have our quarterly engagement survey coming up so I'd be grateful if you would share more to help us improve.
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