Honesty is the Best Policy - Am APM Help Employee Review

3.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

CEO is a cool dude. Millennial Team leads try to care. Benefits like health insurance and 401k are offered Transparency in how the company is doing financially (weekly stand up meetings) muti cultural workplace is really nice.

Cons

if you want an honest review- read this before you apply: Consultants get a majority of the pay budget Directors do essentially nothing except make you fill out google sheets on how you think they're doing. L&D is non existent, head of the dept works when they want, this needs a serious upgrade, and a new dept head that actually works. The AMs and Bkers are the backbone of the company and get scraps as far as compensation is concerned, its actually criminal. Never any room for raises, or internal promotions. When an opportunity arises to promote or shift departments, those aren't interviewed for, they are given away by whom upper management sees fit. Company hires outside for consultants instead of promoting AM's from within. (requirement for consulting position is to have worked at software firm for at least 2 years) .. Payroll is often late Pay increases are dictated by how much MRR your client caseload brings in, which is dictated by how many clients you have, which is dictated by your team lead, which is dictated by.....favoritism? seems sketch should be restructured. Has a 12 month non compete in the employee contract, while not really enforceable in most states, its a scare tactic and is so silly, Especially when company promotes poaching ex employees from Appfolio pay starts and ends at $21/hr don't stand for this, negotiate higher pay. work life balance is promoted as healthy because its remote,but your work and schedule is dependent on your client(s) needs and time zone. Have found myself working 12 hour days without a lunch to fit in all tasks across multiple clients. Training for your team is fully based on what you are able to teach them with a language barrier, you don't get a seasoned bker as a new employee. Honestly not a terrible place to work short term, but not a sustainable career. Do yourself a favor and try and get hired inhouse somewhere. 1 client, less stress, same pay.

Explore other reviews about APM Help

5.0
Jan 27, 2025
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Taylor does a great job finding people that truly care about the industry and care about being a good colleague. Everything at APM Help is a collaborative approach which I enjoy.

Cons

The only downside of working at APM Help is when you start and you're not from the industry, it can be really hard to learn the lingo and get caught up and feel like you understand all the bits and pieces.

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APM Help Response
1y
Thank you for taking the time to share your experience! We're glad to hear that you appreciate the collaborative environment at APM Help and that Taylor has done a great job of bringing in individuals who are passionate about the industry and supportive of their colleagues. We understand that learning the industry-specific lingo can be challenging, especially when you're new to the field. Your feedback is really valuable to us as we continue to improve the experience for everyone.
2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, good relationships with coworkers

Cons

Management doesn't believe in pay increases and do not provide any cost of living increases.

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