Pros
Flexible Shifts: Reasonable work-life balance, especially for part-time or shift workers. • Employee Benefits: 15% staff discount, pension, counselling, and virtual GP services. • Low Physical Demands: Primarily observation and reporting—low physical confrontation. • Independent Role: Often left to manage your area with minimal micromanagement.
Cons
Poor Training: Many report little to no formal onboarding or security-specific instruction. • Low Pay: Pay doesn’t reflect the responsibilities or risk involved (often ~£11–13/hr). • High Stress & Understaffing: Frequent short staffing and unrealistic expectations. • Legal/Safety Concerns: Staff without training may be asked to handle CCTV or security tasks inappropriately. • Limited Career Progression: Few growth opportunities; extra responsibility (e.g., Section Leader) comes with minimal extra pay.