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Advanced Tech Support

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Learning experience - Anonymous employee Advanced Tech Support Employee Review

2.0
Jan 6, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They provide an opportunity for new techs who lack real experience to get hands on. I recommend using the opportunity as a stepping stone. Learn as much as you can, gain more knowledge and certifications and move on to greener pastures.

Cons

It is a call center, you are micro managed. Free lunch is provided but you work through your lunch. If you are looking for growth as a tech this is not the place that provides it. They use automated tools to fix computer "issues" which a sales rep or customer service rep can use with training. In long run I think that will eliminate the need for real techs in the future. This company is really a sales company that sells useless bloatware to customers and make their computers worse than it was.

Explore other reviews about Advanced Tech Support

5.0
Oct 21, 2015
Recommend
CEO approval
Business Outlook

Pros

-If you put the work in you could make a ton of money. -If you are a hard-worker, management will recognize it. -promotions within

Cons

-not enough breaks -overload of calls - not enough people to answer

2.0
Nov 17, 2014
Recommend
CEO approval
Business Outlook

Pros

None right now. Prior to receivership, the hours were great, the benefits that were offered to me that I never got to use were great and the environment on the sales floor was lively, energetic, and they offered one free meal a day and commission. Everyone seemed friendly and willing to help one another out.

Cons

Did not get paid last week and have no idea when I will get paid, people were apparently filing complaints and this LLC was knowingly hiring people left and right to help them to bring in as much $$$ as possible and did not bother to even give any of us any warning, at all period that there was any sort of problem. I researched this job and even looked at Glassdoor before accepting it and saw NO SIGNS of any court case or anything else taking place and this LLC appeared to be a new and progressive place to work.

2
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